Dynamic Banking Specialist with a proven track record at Sitel/Foundever, excelling in customer satisfaction through personalized solutions and effective risk management. Skilled in financial reporting and adept at fostering client relationships, I consistently drive referrals and repeat business while demonstrating empathy and professionalism in every interaction. Bringing positive and proactive approach, equipped with solid foundation in financial principles and customer service. Possesses strong understanding of banking regulations and adept at utilizing financial software and data analysis tools. Committed to driving customer satisfaction and operational efficiency.