

• Optimized daily salon calendars by managing client appointments, accommodating walk-ins, and coordinating re-bookings to maximize daily revenue.
• Executed front-desk administrative duties, including answering inquiries, managing multi-line phones, and processing retail and service transactions.
• Maintained 100% compliance with State Board health, safety, and infection control protocols by rigorously sterilizing tools and styling stations between clients.
• Managed chemical inventory and application safely, strictly adhering to protective guidelines, proper ventilation protocols, and product safety data sheets.
• Operated high-volume POS systems with precision, managing credit transactions, balancing cash drawers, and applying promotional discounts accurately.
• Streamlined distribution logistics by safely loading and unloading freight trucks, expediting cargo processing, and organizing backroom inventory to ensure immediate shelf availability.
• Optimized product presentation and accuracy by rapidly stocking grocery shelves, utilizing FIFO rotation, and executing precise price tagging to minimize inventory shrinkage.
• Trained new hires on operational compliance, company policies, and top-tier customer service standards to maintain brand consistency.