Roni Ross
Zephyrhills,FL
Summary
I am a results-driven professional with extensive experience in dispatch coordination, supply chain management and Accounts Payables. Expertise in problem-solving and team training, leading to improved service delivery and operational efficiency. Attention to detail ensures smooth operations and accuracy.
I am equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges with dedication and enthusiasm.
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Dispatcher/Owner
Big Dog Taxi
Zephyrhills, FL
05.2024 - 12.2025
- Coordinated dispatch activities, optimizing route efficiency and reducing delivery times.
- Monitored fleet operations, ensuring compliance with safety regulations and company policies.
- Managed communication between drivers and clients, resolving issues to enhance service quality.
- Trained new dispatch staff on systems and protocols, fostering team competency and performance.
- Implemented scheduling adjustments based on real-time traffic updates, minimizing delays in deliveries.
- Oversaw daily dispatch operations, maintaining high standards of accuracy in order fulfillment.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 4 fleet vehicles.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Maintained updated and detailed records of calls in physical and electronic database.
Supply Chain Coordinator/Inventory Specialist
Mario Camacho Foods
Plant City, FL
09.2022 - 05.2024
- Coordinated inventory management processes to optimize supply chain efficiency.
- Assisted in vendor negotiations to enhance supplier relationships and ensure timely deliveries.
- Monitored stock levels and placed orders to maintain optimal inventory flow.
- Streamlined logistics operations, reducing lead times for product distribution.
- Utilized 3PL Platform to reduce costs yet effectively move cargo. Also used to track shipments and coordinate landing.
- Collaborated with procurement team to align purchasing strategies with demand planning.
- Coordinated communication between internal departments and external partners, facilitating smooth execution of end-to-end supply chain activities.
Accounts Payable Specialist
Mario Camacho Foods
01.2017 - 09.2022
- Processed high volumes of invoices accurately, ensuring timely payments to vendors.
- Reconciled vendor statements, resolving discrepancies and maintaining strong supplier relationships.
- Mentored junior staff on best practices in invoice processing and payment protocols.
- Utilized ERP systems for tracking expenditures and managing payment schedules effectively.
- Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
- Reduced invoice processing time with accurate data entry and timely vendor communication.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Facilitated dispute resolution between company departments and vendors regarding payment issues or discrepancies in invoicing.
- Contributed to year-end closing process by ensuring all outstanding payables were accurately recorded and settled promptly.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Maintained compliance with internal controls and external regulations related to accounts payable processes.
- Assisted in the preparation of monthly financial statements by providing accurate accounts payable information.
- Matched purchase orders with invoices and recorded necessary information.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Education
High School Diploma -
Seminole High School
Seminole, FLSkills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Time management
- Problem-solving
- Prioritizing calls
- Route planning
- Dispatching procedures
- Dispatch coordination
- Schedule coordination
- Schedule management
- Dispatching field personnel
- Verbal and written communication
- Record keeping
- Map reading
- Processing orders
- Critical thinker
- Adjusting routes
- Training new hires
- Workflow prioritization
- Multitasking Abilities
- Organizational skills
- Teamwork and collaboration
- Relationship building
Timeline
Dispatcher/Owner
Big Dog Taxi
05.2024 - 12.2025
Supply Chain Coordinator/Inventory Specialist
Mario Camacho Foods
09.2022 - 05.2024
Accounts Payable Specialist
Mario Camacho Foods
01.2017 - 09.2022
High School Diploma -
Seminole High School