Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ronica Vanderby

Edgerton,MN

Summary

I have been in the wireless industry for 25 years, the first 19 years as an owner and the last 6 as a manager of the Edgerton Wireless World Store! Just looking for a possible change, where I can grow and develop, and advance my skills and use my talents in this amazing company!

Overview

23
23
years of professional experience

Work History

Store Manager

Wireless World
03.2019 - Current
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed store organization, maintenance, and purchasing functions.
  • Completed routine store inventories.
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.

Owner

Rock River Communications
09.2000 - 03.2019
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
  • Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
  • Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

High School Diploma -

Edgerton Public High School
Edgerton, MN
05.1998

Skills

  • Performance Improvements
  • POS Systems
  • Employee Motivation
  • Staff Management
  • Employee Training
  • Operations
  • Team leadership and coaching
  • Multitasking and Organization
  • Staff hiring
  • Customer Service
  • Shift Scheduling
  • Flexible Schedule
  • Retail Inventory Management

Timeline

Store Manager

Wireless World
03.2019 - Current

Owner

Rock River Communications
09.2000 - 03.2019

High School Diploma -

Edgerton Public High School
Ronica Vanderby