Ronika Bryant
Chattanooga,TN
Summary
Dynamic program operations manager with a proven track record of delivering impactful results through effective project management and strong leadership. Recognized for exceptional communication skills and resource optimization, consistently driving team success in fast-paced environments. Proactive and goal-oriented professional adept at time management and problem-solving, demonstrating reliability and adaptability in diverse situations. Committed to leveraging strengths to foster organizational growth and enhance team performance.
Overview
7
7
years of professional experience
Work History
Program Director
YMCA of Metropolitan Chattanooga
Chattanooga, TN
02.2024 - Current
- Supervises 35 part-time employees to manage day to day operations of summer and sports camps year round all aspects. Organizing and supervising all aspects of Youth Sports.
- Organizing, implementing and supervising other family related activities that may occur annually or throughout the year
- Overseeing budgeting and fiscal management of all program departments
- Supervision of program staff, to include hiring, training, coaching on performance and scheduling
- Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals.
- Overseeing recruitment, application process, screening and training for all volunteers of applicable programs.
- Participating in and helping recruit Community Support dollars and volunteers
- Participating in Program Management Team meetings for the Association and other meetings as required
Operations Director
Big Curt’s Charitable Foundation
Chattanooga, TN
06.2022 - Current
- Design and execute player engagement strategies that increased athlete participation in foundation initiatives by 50%.
- Oversaw daily foundation operations and community event logistics, managing an annual operational budget of $2,500 with zero overages.
- Forged strategic partnerships with local schools, corporate sponsors, and civic leaders, expanding the foundation's community footprint and resource network.
- Directed cross-functional teams and volunteers during high-profile charity events, youth camps, and fundraising galas, ensuring flawless execution.
High School Volleyball Coach
Tyner Middle / High Academy
Chattanooga, TN
08.2019 - Current
- Developed targeted training sessions focused on enhancing individual skills and promoting effective teamwork among players.
- Conducted thorough analysis of game performance to inform targeted improvements and strategic adjustments.
- Developed and implemented training programs for assistant coaches, strengthening professional growth and fostering a unified team environment.
- Coordinated seasonal schedules, ensuring effective distribution of practice and competition times for maximum team performance.
Membership Program Director
YMCA of Metropolitan Chattanooga
Chattanooga, TN
01.2021 - 02.2024
- Implemented membership strategies that supported recruitment of new members outside the Y and retention of existing members. Created a member-focused culture and modeled relationship-building skills in all interactions. Fosters a climate of innovation and resolves problems to ensure member satisfaction.
- Recruited, hired, trained, developed, scheduled and directed staff and volunteers as needed. Reviewed and evaluated staff performance. Developed strategies to motivate staff and achieve goals.
- Promoted programs and membership enrollment in interactions with existing and potential members. Coordinated program registration, including logistics to support phone, walk-in and web registrations. Coordinated with marketing efforts to maximize enrollment and provided ongoing support to Program Directors on related issues.
- Participated in the planning of the annual budget; managed and implemented the approved budget for membership and took appropriate action to correct variances.
- Ensured proper implementation of front desk procedures. Reviewed and updated desk procedures and communicated changes to staff. Coordinated with the business office as necessary on financial transactions.
- Organized membership events at the YMCA, including the delivery of new member orientation.
- Developed and maintained collaborative relationships with community organizations and represented and promoted the Y at community events.
- Supervised, reviewed and processed membership scholarship applications. Lead assigned aspects of the Community Support Campaign.
- Coordinated use of facilities for activities and events.
- Responded to all member and community inquiries and complaints in a timely manner. Compiled membership statistics to monitor and evaluate trends, ideas, successes and needs.
Childwatch Coordinator
YMCA of Metropolitan Chattanooga
Chattanooga, TN
04.2020 - 12.2021
- Worked closely with the Program Director to help them oversee all aspects of Child Watch. Coordinated child watch staff, including scheduling.
- Supervised and engaged with groups of children in the Child Watch program while adhering to program standards including safety and cleanliness standards.
- Planned and implemented program activities that are culturally relevant, developmentally appropriate and consistent with YMCA values.
- Maintained accurate and timely records, including sign-in and sign-out logs. Maintained positive relations with parents and other staff. Modeled relationship-building skills in all interactions.
- Assists Program Director in other areas as needed.
Education
Associate’s Degree - Recreation Management
Chattanooga State Community College
Chattanooga, TN05-2006
High School Diploma -
Lookout Valley Middle / High School
Chattanooga, TN05-2004
Skills
- Execution oversight
- Relationship building
- Effective leader
- Program leadership
- Staff development
- Youth engagement
Timeline
Program Director
YMCA of Metropolitan Chattanooga
02.2024 - Current
Operations Director
Big Curt’s Charitable Foundation
06.2022 - Current
Membership Program Director
YMCA of Metropolitan Chattanooga
01.2021 - 02.2024
Childwatch Coordinator
YMCA of Metropolitan Chattanooga
04.2020 - 12.2021
High School Volleyball Coach
Tyner Middle / High Academy
08.2019 - Current
Associate’s Degree - Recreation Management
Chattanooga State Community College
High School Diploma -
Lookout Valley Middle / High School