Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ronlisha Cooper

Forney ,TX

Summary

Experienced Receptionist with a proven track record in customer service, travel coordination, and file management. Dedicated team member known for attention to detail and strong organizational skills. Capable of handling multiple projects simultaneously with accuracy, ensuring efficient operations in a fast-paced environment.

Overview

7
7
years of professional experience

Work History

Accounting Secretary

KW & S Trucking LLC
02.2019 - 07.2022
  • Verified processing information and deposited received funds into organizational account.
  • Maintained accurate records of organizational finances and generated reports as requested.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.

Customer Service Representative

Terminix
05.2016 - 03.2018
  • Updated account information to maintain customer records.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Recorded account information to open new customer accounts.
  • Answered product and service questions, suggesting other offerings to attract potential customers.

Account Manager

NOW Foods
11.2015 - 05.2016
  • Liaised with external customers and internal departments to provide and gather information enabling customer requirements to be met.
  • Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.

Education

Bachelor of Science - Nursing Science

Louisiana Delta Community College
Monroe, LA

Skills

  • Office management
  • Database administration
  • Claims
  • Document conversion
  • Bookkeeping
  • Filing and data archiving
  • Ad-hoc analysis
  • Administrative support
  • Credit and collections
  • Problem resolutions
  • Data Entry

Accomplishments

    Automated and streamlined MS Excel-based vehicle database that reduced data input time by

Timeline

Accounting Secretary

KW & S Trucking LLC
02.2019 - 07.2022

Customer Service Representative

Terminix
05.2016 - 03.2018

Account Manager

NOW Foods
11.2015 - 05.2016

Bachelor of Science - Nursing Science

Louisiana Delta Community College

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Ronlisha Cooper