Ronna Ehl
Yukon,OK
Summary
Driven leader with a proven track record at Academy Sports and Outdoors, enhancing team performance and customer satisfaction through effective problem-solving and people management. Skilled in fostering teamwork and collaboration, with a keen attention to detail, significantly improving operational outcomes. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
20
20
years of professional experience
Work History
Team Leader
Academy Sports and Outdoors
06.2018 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Assistant Manager
Walmart
10.2004 - 05.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
Elk City High School
Elk City, OK05.1998
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Work Planning and Prioritization
- Coaching and Mentoring
- People Management
Timeline
Team Leader
Academy Sports and Outdoors
06.2018 - Current
Assistant Manager
Walmart
10.2004 - 05.2018
High School Diploma -
Elk City High School