Summary
Overview
Work History
Education
Skills
Timeline
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Ronneice Gray

KANSAS CITY,MO

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

19
19
years of professional experience

Work History

IRS Clerk

Internal Revenue Service, IRS
Kansas City, MO
01.2024 - Current
  • Organized physical files on an ongoing basis to ensure efficient retrieval times.
  • Organized and maintained filing systems for confidential documents.
  • Received and distributed incoming mail, messages and packages to appropriate individuals.

Bus Monitor

First Student Transportation
Kansas City, MO
09.2014 - 03.2019
  • Explained bus rules to inform and educate passengers on policies and protocols.
  • Maintained familiarity with student restraint devices and methods for securing special seats.
  • Communicated with bus drivers, teachers and guardians regarding problems or incidents impacting student riders.
  • Monitored buses transporting up to 12 special education passengers.
  • Conducted emergency bus evacuations using main and emergency doors.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Loaded, secured and unloaded wheelchairs, secured seatbelts and demonstrated knowledge of students' special needs.

Sales Associate

Crazy 8
Kansas City, MO
04.2011 - 06.2011
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Helped customers find specific products, answered questions and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Lifeguard

Coco Keys Water Resort
Kansas City, MO
05.2008 - 02.2009
  • Used training and medical supplies to examine injured people and administer first aid.
  • Watched over swimmers to respond quickly to distress situations.
  • Identified emergency situations or potential drownings and entered water for lifesaving measures.
  • Participated in monthly training courses to stay up-to-date in water rescue techniques.
  • Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
  • Monitored behaviors for safety violations and took steps to prevent further violations.

Cashier

Leons Thriftway
Kansas City, MO
06.2006 - 10.2009
  • Collected payments and provided accurate change.
  • Answered customer questions and provided store information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.

Education

Associate of Arts - Massage Therapy

Heritage College
Kansas City, MO
09.2011

High School Diploma -

Westport High School
Kansas City, MO
05.2009

Skills

  • Customer Service
  • POS Systems
  • Customer Transactions
  • Problem-Solving
  • Cash Register Operations
  • Pricing and Markdowns
  • Cleaning and Sanitizing
  • Policies and Procedures
  • Cooperative Attitude
  • Honest and Dependable
  • Payment Processing

Timeline

IRS Clerk

Internal Revenue Service, IRS
01.2024 - Current

Bus Monitor

First Student Transportation
09.2014 - 03.2019

Sales Associate

Crazy 8
04.2011 - 06.2011

Lifeguard

Coco Keys Water Resort
05.2008 - 02.2009

Cashier

Leons Thriftway
06.2006 - 10.2009

Associate of Arts - Massage Therapy

Heritage College

High School Diploma -

Westport High School

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Ronneice Gray