Ronneika Marshall
Salesforce Business Analyst
Washington,DC
Summary
Professional collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Enthusiastic Salesforce System Administrator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of helping users develop reports and reset passwords to maintaining data quality, adding fields, and running backups in Salesforce. Motivated to learn, grow and excel in Tech.
Overview
1
1
year of post-secondary education
Education
High School Diploma -
Ballou Stay
Washington, DC 01.2021 - 06.2022
Bachelor of Science - Business Administration
University of District of Columbia
07.2022 - Current
Skills
Use data analytics to refine client’s eligibilityEvaluated the Business Operations team in cross-functional projects and strategic changes to systems and processesWorked closely with other business units and portfolio products, as well as internal stakeholders, to educate them on business standards and assist in managing and supporting roadmapsExperienced in managing cross-functional teams to deliver critical multi-year roadmaps that offer continuous client value with each incremental feature
Certifications
Scrum Alliance Certified Scrum Master
Google IT Support Professional Certificates- Technical Support Fundamentals & Systems Administration and IT Infrastructure
Salesforce Trailhead Boot Camp -Present
Timeline
Bachelor of Science - Business Administration
University of District of Columbia
07.2022 - Current
High School Diploma -
Ballou Stay
01.2021 - 06.2022