Summary
Overview
Work History
Education
Skills
Skills Summary
Timeline
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Ronnetta Rodgers

Charlotte,NC

Summary

Results-driven professional with a proven track record of completing tasks efficiently and meeting deadlines. Combines strong business acumen with creative problem-solving to deliver high-quality results and enhance customer satisfaction. Demonstrates an entrepreneurial mindset, taking initiative as a self-starter while collaborating effectively within team environments. Highly organized and skilled in multitasking, with strengths in strategic planning, goal achievement, cost reduction, productivity improvement, and team mentorship.

Overview

21
21
years of professional experience

Work History

Amazon Flex Driver

Amazon Flex
Charlotte, NC
01.2023 - Current
  • Implemented efficient systems for package pickup and delivery, ensuring reliable performance and adherence to schedules.
  • Analyzed and adjusted delivery routes using navigation tools to achieve greater efficiency and reduce overall travel duration.
  • Managed customer interactions by promptly resolving issues and following detailed instructions to enhance service quality.
  • Executed package handling processes, focusing on loading, unloading, and inventory accuracy to maintain high standards of quality and organization.
  • Executed safety measures and traffic regulations compliance, contributing to an exemplary driving history.
  • Coordinated and prioritized tasks to achieve deadlines across multiple delivery blocks, enhancing overall workflow efficiency.

Area Manager

Amazon Fulfillment Center
Garner, NC
01.2022 - 12.2023

• Supervised and coached associates to drive productivity and ensure adherence to performance standards

• Oversaw daily fulfillment operations, optimizing workflows for efficiency and accuracy

• Monitored KPIs to improve performance, quality, and operational outcomes

• Ensured compliance with safety policies and promoted a culture of operational excellence

• Resolved operational challenges to minimize disruptions and maintain workflow continuity

• Managed inventory control processes to ensure stock accuracy and proper handling

• Led continuous improvement initiatives to enhance efficiency and reduce costs

• Ensured timely and accurate order processing to maintain high customer satisfaction

Non-Inventory Receiver

Amazon Fulfillment Center
Garner, NC
01.2019 - 12.2022
  • Coordinated receipt and processing of office supplies and equipment, guaranteeing precise and prompt management of non-inventory items.
  • Achieved quality assurance by meticulously inspecting received items against purchase orders and packing lists. Identified and reported discrepancies or damage, leading to prompt resolution and improved inventory accuracy.
  • Executed systematic updates to databases and monitored inventory levels to ensure optimal stock availability and organization.
  • Achieved optimal organization of non-inventory items in designated areas, facilitating future access. Implemented innovative storage solutions that significantly improved space utilization.
  • Managed communication and logistics for non-inventory item distribution, addressing special requests and concerns efficiently.
  • Monitored receiving operations for compliance with safety protocols and company policies, fostering a safe and efficient workplace.
  • Evaluated current receiving procedures, pinpointed inefficiencies, and suggested targeted improvements to enhance operational accuracy.

Managed Office Services Support Specialist

Avalon
Cleveland, OH
01.2016 - 12.2019
  • Coordinated and streamlined office support activities, ensuring effective management of mail distribution, document handling, and maintenance of office supply inventory.
  • Coordinated responses to stakeholder inquiries and issues, fostering strong relationships and enhancing overall service satisfaction.
  • Managed troubleshooting processes for office equipment and software, enhancing overall efficiency and workflow continuity.
  • Coordinated logistics for meetings and conferences, ensuring effective time management and resource utilization.
  • Coordinated the meticulous preparation, processing, and filing of critical documents, ensuring adherence to confidentiality and regulatory standards.
  • Analyzed existing workflows and instituted improvements to optimize office efficiency and reduce operational expenses.
  • Managed vendor relationships by coordinating service delivery and product procurement, negotiating favorable terms, and overseeing contract compliance.

Graphics’ Technical Document Specialist

Ricoh USA
Atlanta, GA
01.2005 - 12.2014
  • Managed the documentation process to ensure accuracy and clarity in technical materials related to graphics and print solutions.
  • Executed technical assistance for graphic design and print initiatives, resolving challenges in print quality and managing diverse file formats.
  • Engaged with graphic designers, engineers, and clients to oversee technical documentation, ensuring compliance with project requirements and industry regulations.
  • Ensured precision and coherence in technical documentation through meticulous review and proofreading, aligning with established company standards.
  • Developed instructional content and conducted training sessions focused on graphic systems software and industry best practices for diverse audiences.
  • Streamlined documentation workflows by identifying improvement opportunities and implementing strategic changes to optimize operational efficiency.
  • Coordinated interactions with clients and technical teams to troubleshoot issues, provide solutions, and enhance overall client experience.

Education

Associate of Arts - Graphic Design And Multimedia

Westwood College
Denver, CO
12-2012

Skills

Software & Tools: Adobe Creative Suite (Illustrator, InDesign, Acrobat), Microsoft Office (Word, Outlook), SAP, ERP Systems Design & Creative: Typography, Color Theory & Management, Web Design Operations & Logistics: Inventory Control, Inventory Management Systems, Quality Control, Manufacturing, Assembly Project & Business Management: Project Management, Strategic Planning, Internal Auditing, Data & Document Management Leadership & Team Development: Team Leadership, People Management, Mentoring, Delegation & Decision-Making Technical & Equipment: Forklift, Electric Pallet Jack, Pallet Jack, Box Truck Operation, Mechanical Knowledge Administrative & Clerical: Office Administration, Accounting Software, Clerical Support, Typing Professional Strengths: Communication, Customer Service, Time Management, Organization, Attention to Detail, Self-Starter Systems & Platforms: Windows, Mac OS

Skills Summary

  • Project Management
  • Computer Savvy
  • Mentoring
  • Microsoft Office
  • Customer Service
  • Self-Starter
  • People Management
  • Problem solving and
  • Interpersonal
  • Organization and delegation decision-making
  • Communication
  • Forward planning and strategic
  • Marketing & Sales
  • Strong Work Ethic thinking
  • Leadership

Timeline

Amazon Flex Driver

Amazon Flex
01.2023 - Current

Area Manager

Amazon Fulfillment Center
01.2022 - 12.2023

Non-Inventory Receiver

Amazon Fulfillment Center
01.2019 - 12.2022

Managed Office Services Support Specialist

Avalon
01.2016 - 12.2019

Graphics’ Technical Document Specialist

Ricoh USA
01.2005 - 12.2014

Associate of Arts - Graphic Design And Multimedia

Westwood College
Ronnetta Rodgers