Ronni Hatton
Monroe,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Vet Receptionist/ Kennel Attendant/Dog Groomer
Friendly Farms Pet Retreat
Baskin, LA.
03.2020 - 08.2024
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Updated daily log book with information about visitors entering the premises.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Greeted visitors and provided them with assistance.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Scheduled appointments for clients, customers, and other visitors.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Updated and recorded customer or client information to maintain accounts.
- Processed payments and updated accounts to reflect balance changes.
- Greeted customers, answered general questions and directed to appropriate locations.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Education
Some College (No Degree) - Occupational Therapy
ULM
Monroe, LASkills
- File Management
- Data Entry
- Greeting and Seating Clients
- Positive and professional
- Verbal and written communication
- Scheduling appointments
- Multi-line telephone skills
- Meticulous and organized
Timeline
Vet Receptionist/ Kennel Attendant/Dog Groomer
Friendly Farms Pet Retreat
03.2020 - 08.2024
Some College (No Degree) - Occupational Therapy
ULM
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