Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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RONNIE BAKER

RONNIE BAKER

Marshville,NC

Summary

Skilled insurance agent with expertise in customer service, policy management, and building client relationships. Adept at advising on coverage options and staying updated on industry changes. Proven problem-solving and negotiation skills contribute to team success. Recognized for bringing innovative solutions to complex situations.

Overview

16
16
years of professional experience

Work History

Insurance Agent

AllState
Waxhaw, NC
05.2024 - Current
  • Developed and implemented comprehensive insurance plans for clients according to their individual needs.
  • Assessed customer risk levels and recommended appropriate coverage options.
  • Resolved customer complaints in a timely manner to maintain high satisfaction levels.

Insurance Agent

Globe Life - Liberty National Division
Charlotte, NC
07.2023 - 10.2024
  • Established strong customer relationships with regular outreach and follow-ups to maintain high satisfaction rate
  • Scheduled on-site visits and presentations to connect with new, established and potential clients
  • Prospected and scheduled quota of new client appointments per week

Insurance Producer

USA Benefits Group
Charlotte, NC
11.2022 - 06.2023
  • Licensed health and life insurance producer tasked with cold calling, networking, and lead generation
  • Responded to customer inquiries and issues, maintaining sound sales practices
  • Conducted needs analyses for clients to determine appropriate insurance products.

Sales Manager

Carpet To Go
Charlotte, NC
01.2022 - 10.2022
  • Managed prospective client relationships by building strong relationships with clients through understanding their business needs
  • Cold-called and traveled to businesses to gain sales leads
  • Delivered superior customer support to achieve client retention

Warehouse Operations Manager

Buy-Rite
Savannah, GA
02.2017 - 09.2021
  • Managed the daily shipping and receiving schedules and supervised the loading and unloading of each delivery
  • Lead the entire warehouse team in the daily operations and established efficient processes to execute daily tasks
  • Coordinated with shipping companies, office personnel and customers to ensure customer satisfaction

Concrete Finisher

Tim Hurd Construction
Lexington, KY
03.2014 - 09.2016
  • Developed strong relationships with customers to understand their project needs and coordinate project timeline
  • Ensured the team worked efficiently to complete the project in the agreed upon timeframe

Camera Operator

Frederick County Sanitation Authority
Winchester, VA
05.2011 - 01.2014
  • Worked closely with team members to identify and resolve water leaks within the county water system
  • Trained on using camera equipment to assess the severity of water line repairs

Concrete Finisher

RC Construction
Front Royal, VA
02.2009 - 01.2011
  • Developed project proposals and estimates for prospective customers
  • Lead concrete team on working efficiently and within the project timeline

Education

High School Diploma -

Central High School
06.2003

Skills

  • Leads Prospecting
  • Policy Renewals
  • Policy Knowledge
  • Client Relations
  • Insurance sales strategy
  • New Business Development
  • CRM Software
  • Customer Service
  • Account Management
  • Upselling

Volunteer Experience

Threshold Church, Role: Active member, drummer for worship band, member of men's ministry program

Timeline

Insurance Agent

AllState
05.2024 - Current

Insurance Agent

Globe Life - Liberty National Division
07.2023 - 10.2024

Insurance Producer

USA Benefits Group
11.2022 - 06.2023

Sales Manager

Carpet To Go
01.2022 - 10.2022

Warehouse Operations Manager

Buy-Rite
02.2017 - 09.2021

Concrete Finisher

Tim Hurd Construction
03.2014 - 09.2016

Camera Operator

Frederick County Sanitation Authority
05.2011 - 01.2014

Concrete Finisher

RC Construction
02.2009 - 01.2011

High School Diploma -

Central High School

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RONNIE BAKER