Ronnie Boyko
Central Point,OR
Summary
Dynamic and results-driven professional with extensive experience at Furniture Row, excelling in customer service, store growth, staff developement and personal sales. Excited to bring my experience and drive to this department.
Personal sales numbers:
2025 Year to date: 1.2m
2024: 1.6m 2023: 1.4m
2022: 1.6m 2021: 1.6m
2020: 1.6m 2019: 1.1m
Overview
19
19
years of professional experience
Work History
Assistant Store Manager
Furniture Row
12.2014 - Current
- Supervised daily store operations to ensure adherence to company policies and procedures.
- Trained and mentored staff on customer service techniques and product knowledge.
- Helped lead from the front, being an active team member for management while also demonstrating excellent person sales numbers,
- Developed and implemented new floor plans to enhance product visibility of top sellers and trending items.
- Regular inventory management and correcting errors.
- Held staff and myself accountable, being productive while keeping it a fun environment.
Sales Associate
Furniture Row
09.2014 - 12.2014
- Assisted customers in selecting furniture that meets their style and functional needs.
- Developed strong customer relationships, leading to repeat business and referrals.
- Demonstrated first-class customer service skills
- Resolved customer inquiries and concerns effectively, enhancing overall satisfaction levels.
Warehouse/ Delivery Driver
Furniture Row
11.2006 - 09.2014
- Loaded outgoing shipments for in-home delivery and unloaded incoming delivery trucks for stock in a safe and efficient manner.
- Inspected delivered orders for quality and accuracy.
- Improved communication between drivers/warehouse personnel and management by actively participating in team meetings discussing challenges faced on the road or during pick-ups.
- Managed inventory and correcting variances.
- Adapted quickly to changing schedules and demands.
- Communicated effectively with customers both at store and in home..
- Provided excellent customer service during deliveries, addressing concerns, answering questions, and resolving issues professionally.
- Assisted in training new hires on proper procedures for loading/unloading trucks as well as navigating routes efficiently.
Education
High School Diploma -
Crater High School
Central Point, ORSkills
- Problem-solving
- Customer service
- Dependability
- Time management
- Attention to detail
- POS systems
- Upselling and cross selling
Timeline
Assistant Store Manager
Furniture Row
12.2014 - Current
Sales Associate
Furniture Row
09.2014 - 12.2014
Warehouse/ Delivery Driver
Furniture Row
11.2006 - 09.2014
High School Diploma -
Crater High School