Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ronnie Drumgold Jr

New York,NY

Summary

Experienced kitchen staff member with a proven track record of leadership as a shift leader. Skilled in overseeing daily operations, managing team dynamics, and ensuring high-quality service delivery. Proficient in maintaining cleanliness, food safety standards, and optimizing workflow efficiency. Dedicated to providing exceptional customer experiences while contributing to the success of the team and the establishment.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Cook Shift Leader

KungFu Tea
07.2021 - Current
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
  • Placed orders to restock items before supplies ran out.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
  • Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
  • Maintained well-organized mise en place to keep work consistent.
  • Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.
  • Supported overall restaurant success through cross-training in various positions when necessary to provide adequate coverage during busy times.
  • Assisted in menu planning and development, incorporating guest feedback and industry trends to keep offerings fresh and appealing.
  • Contributed to positive workplace culture by fostering open communication among team members and addressing issues proactively before they escalated.
  • Upheld strict adherence to company policies regarding food handling practices, employee conduct, and dress code requirements.
  • Improved kitchen efficiency by implementing streamlined cooking processes and procedures.
  • Streamlined food preparation tasks for more efficient service during peak hours.
  • Implemented innovative menu items based on current culinary trends, leading to positive feedback from customers.
  • Collaborated with front-of-house staff to ensure seamless communication between kitchen and dining room teams for optimal guest satisfaction.
  • Utilized expert knowledge of various cooking techniques to prepare diverse dishes that met or exceeded guest expectations.
  • Participated in weekly management meetings to discuss menu changes, staffing needs, and other operational concerns.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Maintained food safety and sanitation standards.
  • Managed opening and closing shift kitchen tasks.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Prepared and served various food items in fast-paced Type environment.
  • Monitored food quality and presentation to maintain high standards.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Planned menus for different events, seasons and customer requests.
  • Adjusted recipes based on ingredient availability or customer request.
  • Suggested actionable improvements to streamline training procedures.
  • Managed kitchen budget for supplies and labor hours, consistently meeting targets.

Concierge

Prestige Garment Care & Housekeeping
09.2018 - 07.2019
  • Scanned packages from UPS, FedEx, and USPS for residents
  • Entered orders for laundry pickup and drop off for residents

Busboy/Delivery Boy

Aroma Espresso Bar
05.2014 - 07.2018
  • Emphasized fast, friendly customer service
  • Used hot water, dish cloths, and sanitizing cleaning products to wipe down areas in the kitchen where food had been prepared
  • Stocked deliveries in a timely and safe manner
  • Checked in deliveries and signed off on products received
  • Washed dishes, utensils, and pots and pans; wiped down tables and chairs; took out the trash; wiped and mopped; restocked food products on shelves

Stock Clerk

Western Beef Supermarket
08.2012 - 08.2013
  • Bent, lifted, opened, and moved food products weighing up to 50 pounds
  • Communicated effectively with members of the public in an often crowded and noisy environment

Education

High School Diploma - undefined

Rutland High School
Macon, Georgia

Electric - undefined

Turner Job Corps Center
Albany, Georgia

Skills

  • Bussing expertise
  • Customer service
  • Cleaning requirements
  • Works well under pressure
  • Flexible schedule
  • Outgoing personality
  • Outstanding cleanliness
  • Works well with others

Certification

Food handler

Timeline

Cook Shift Leader

KungFu Tea
07.2021 - Current

Concierge

Prestige Garment Care & Housekeeping
09.2018 - 07.2019

Busboy/Delivery Boy

Aroma Espresso Bar
05.2014 - 07.2018

Stock Clerk

Western Beef Supermarket
08.2012 - 08.2013

High School Diploma - undefined

Rutland High School

Electric - undefined

Turner Job Corps Center
Ronnie Drumgold Jr