Ronnie Dunn Jr
Miami,FL
Summary
Patient Finance Specialist with a proven track record at Jackson Memorial Hospital, excelling in customer service and critical thinking. Adept at validating insurance authorizations, enhancing patient satisfaction, and resolving conflicts effectively. Recognized for exceptional problem resolution skills and proficiency in computer systems, contributing to the clinical process and improved patient experiences.
Overview
3
3
years of professional experience
Work History
Patient Finance Specialist
Jackson Memorial Hospital
02.2022 - Current
Validate if patient insurance mandates authorization before appointment and initiate retrieval.
Education
No Degree - Computer Engineering
Mississippi Valley State University
Itta Bena, MSHigh School Diploma -
Miami Central High School
Miami, FL05-2019
Skills
- Customer service
- Active listening
- Critical thinking
- Problem resolution
- Computer proficiency
- Professional telephone demeanor
- Team development
- Customer education
- Conflict mediation
Timeline
Patient Finance Specialist
Jackson Memorial Hospital
02.2022 - Current
No Degree - Computer Engineering
Mississippi Valley State University
High School Diploma -
Miami Central High School
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