Summary
Overview
Work History
Education
Skills
Timeline
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Ronnie Hampton

East Lansing,MI

Summary

Dynamic and results-oriented professional with a proven track record at Wayne State College. Excelled in utilizing educational technology and complex problem-solving to enhance learning, achieving significant improvements in student engagement. Skilled in effective communication and collaborative teamwork, adept at building positive relationships across diverse communities. Passionate about driving success and fostering academic excellence.

Overview

9
9
years of professional experience

Work History

Sales Associate

Best Buy
East Lansing, Michigan
05.2024 - Current
  • Upsold additional items based on customer interests and needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Developed trusting relationships with customers by making personal connections.
  • Answered store and merchandise questions and led customers to wanted items.
  • Computed purchases and received and processed cash or credit payment.
  • Worked with fellow sales team members to achieve group targets.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Handled customer complaints in a professional manner.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Demonstrated product features and benefits for customers' needs.
  • Recommended, selected and located merchandise based on customer desires.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Collected payments and provided accurate change.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Assessed customer needs to provide assistance and information on product features.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Processed transactions using a point-of-sale system.

Cashier

Tomatoes Apizza
Farmington Hills, MI
05.2018 - 05.2021
  • Welcomed customers, offering assistance to help find store items.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Maintained work area and kept cash drawer organized.
  • Answered customer questions and provided store information.
  • Stocked shelves with merchandise when needed.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Teaching Assistant

Wayne State College
Detroit, Michigan
06.2016 - 06.2018
  • Distributed textbooks, workbooks, papers, and pencils to students.
  • Utilized educational technology to enhance classroom learning.
  • Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
  • Participated in professional development workshops to improve teaching skills and knowledge.
  • Provided clerical support to teachers, including photocopying, filing, and organizing instructional resources.
  • Developed positive relationships with parents and guardians of students.
  • Adapted teaching methods and instructional materials to meet the varying needs of individual students.
  • Facilitated group discussions among students to encourage critical thinking skills.
  • Graded exams, assignments and essays and recorded grades.
  • Distributed and collected tests and homework to prepare for grading by head teacher.

Education

Bachelor of Arts - Communications

Michigan State University
East Lansing, MI
12-2024

Skills

  • Positive attitude
  • Effective communication
  • Student and parent relations
  • Multicultural awareness
  • Complex Problem-solving
  • Serving diverse communities
  • Collaborative teamwork
  • Friendly and outgoing
  • Relationship building

Timeline

Sales Associate

Best Buy
05.2024 - Current

Cashier

Tomatoes Apizza
05.2018 - 05.2021

Teaching Assistant

Wayne State College
06.2016 - 06.2018

Bachelor of Arts - Communications

Michigan State University
Ronnie Hampton