in my time in the workforce i realized the thing that i am good at
is being in sales. i would say that sales is my strongest skill.
i enjoy the challenge setting goals and achieving them
building a relationship and gaining the customers trust.
Overview
24
24
years of professional experience
Work History
General Manager
Coast Cab
04.2021 - Current
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Parts Manager
Ward International Trucks
10.2000 - 03.2021
Rearranged parts department to better serve changing trends and keep workspaces organized.
Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
Increased efficiency in the parts department by implementing an improved inventory management system.
Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
Streamlined the ordering process for faster and more accurate deliveries, resulting in higher customer satisfaction.
Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
Provided timely, insightful and accurate reports to upper management.
Coordinated with service department to ensure seamless availability of parts, improving overall service turnaround times.
Outside Sales Representative
Ward International Trucks
10.2000 - 03.2021
Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Established new accounts through cold calling and personal visits to potential customers.
Exceeded monthly sales targets and quotas consistently.
Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Built strong client rapport to establish diversified network of connections.
Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
Negotiated terms and contracts with clients to maintain profitable sales.
Attended trade shows and conferences regularly to increase brand visibility.
Built relationships with customers and community to promote long term business growth.