RONNIE LANE
Dallas,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
INSPECTOR III
City of Dallas
07.2015 - Current
- Prepared reports detailing findings of inspections, and investigations
- Ensured compliance with City regulations through meticulous attention to detail during inspections.
- Delivered detailed reports on findings from inspections, helping managers and business owners understand areas requiring attention or improvement in order to maintain regulatory compliance.
- Upheld codes and regulations, processes, and procedures.
- Identified potential hazards and recommended corrective actions, ensuring a safe environment for all citizens.
- Maintained up-to-date inspection and audit records for improved reporting.
- Conducted detailed building structure inspections to identify and resolve potential risks.
Supervisor
Parking Enforcement
11.2023 - 05.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
911 Call Taker
City of Dallas
06.2011 - 07.2015
- Improved response times by effectively prioritizing urgent calls and dispatching the appropriate assistance.
- Expedited resolution of non-emergency calls by directing callers to the appropriate department or agency for assistance.
- Demonstrated exceptional attention to detail when documenting each call, ensuring accuracy for future reference or legal proceedings.
- Participated in public outreach events, promoting awareness of emergency services and fostering community engagement with the 911 system.
- Strengthened communication skills through daily interactions with diverse populations facing various crisis situations.
- Continually upgraded knowledge on local geography and landmarks to provide accurate directions to first responders during high-pressure situations.
- Enhanced caller experience by providing efficient and accurate information during emergency situations.
- Maintained calm and professional demeanor while handling high-stress emergency situations, ensuring effective communication with callers.
Education
Associate of Arts - General Studies
Mountain View College
Dallas, TX05.2015
High School Diploma -
David W. Carter High School
Dallas, TX05.1994
Skills
- Quality Control
- Visual inspections
- Inspection Reporting
- Training and mentoring
- Valid drivers license
- Equipment Operation
- Ethics and integrity
- Report Writing
- Investigative research
- Attention to Detail
- Problem-Solving
- Time Management
- Critical Thinking
- Documentation and Recordkeeping
- Decision-Making
- Excellent Communication
- Active Listening
- Presentation Skills
Certification
- [Registered Code Enforcement Officer] [Texas Department Of Licensing & Regulation] [12-31-23 through 12-31-25]
Timeline
Supervisor
Parking Enforcement
11.2023 - 05.2024
INSPECTOR III
City of Dallas
07.2015 - Current
911 Call Taker
City of Dallas
06.2011 - 07.2015
Associate of Arts - General Studies
Mountain View College
High School Diploma -
David W. Carter High School
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