Driven and customer-focused, I excelled at Chia Food Inc.'s Nékter Juice Bar, mastering health and safety compliance and enhancing customer relationships. My blend of social media marketing savvy and exceptional teamwork significantly contributed to a positive and inclusive workplace, showcasing my ability to innovate and lead in fast-paced environments.
Trained and mentored new team members, improving their performance and confidence.
Assisted in resolving customer complaints efficiently, maintaining a high satisfaction rate.
Delivered excellent customer experiences by ensuring prompt, friendly, and accurate service
Flexible schedule, including availability to work evenings, weekends, and holidays. Assist with opening and closing procedures.Stock and restock ingredients and supplies as needed. Greet customers warmly and assist them in selecting menu items.
Nekter Juice Bar, you will be responsible for providing exceptional customer service, crafting high-quality juices, smoothies, and bowls, and maintaining a clean and organized work environment.
Key Responsibilities:
• Greet customers warmly and assist them in selecting menu items.
• Prepare and serve juices, smoothies, acai bowls, and other menu items according to recipes and company standards.
• Handle transactions accurately using the point-of-sale (POS) system.
• Maintain cleanliness and organization in all areas, including the prep station, dining area, and restrooms.
• Follow food safety and sanitation guidelines.
• Stock and restock ingredients and supplies as needed.
• Provide excellent customer service by answering questions and addressing concerns.
• Assist with opening and closing procedures.
Qualifications:
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment.
• Team-oriented mindset and positive attitude.
• Flexible schedule, including availability to work evenings, weekends, and holidays.
• Prior experience in food service, retail, or hospitality is a plus but not required.
Physical Requirements:
• Ability to stand for extended periods.
• Lift up to 50 pounds.
• Perform repetitive tasks such as chopping, blending, and scooping.Nekter Juice Bar is an equal opportunity employer that values a diverse and inclusive workplace.
Worked at Nekter Juice Bar for nearly two years, consistently demonstrating reliability, strong work ethic, and a commitment to excellent customer service. Maintained a spotless performance record, with no complaints from customers or management. Contributed to a positive and efficient work environment until the store’s closure on December 7, 2024.