Ronnie Parrish
Soddy Daisy,TN
Summary
Seasoned professional with 25 years of diverse experience in logistics and operations management. Proven track record in business development, client acquisition, and team leadership. Excitedly seeking a logistics role to leverage extensive background in strategic planning, operations administration, and relationship management.
Overview
26
26
years of professional experience
Work History
Account Manager
Max Trans Logistics
09.2023 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
Business Development
KCH Transportation
01.2023 - 07.2023
- Successfully executed business development strategies, which involved researching and generating leads, qualifying prospects, and managing accounts to secure new client acquisition
- Focused on expanding logistics network by recruiting appropriate transportation providers at a national level to meet business needs and client objectives
- Facilitated negotiations on service agreements and rate structures between clients and transportation providers, striking a balance between fair compensation, internal profitability, and sustained client relationships for repeat business.
Freight Consultant
Avenger Logistics
02.2018 - 12.2022
- Acquired new clients by conducting research, generating leads, qualifying prospects, and managing accounts directly
- Recruited suitable transportation providers on a national scale to fulfill business requirements and client objectives.
Operations Manager
Tranco Logistics
03.2015 - 12.2017
- Directed development, planning, and operations to enhance profitability and growth, while implementing executive-approved policies and practices
- Managed, trained, and supervised a team comprising of driver managers and load planners, along with overseeing the activities of approximately 45-50 drivers
- Coordinated team-building efforts to boost morale and motivation among team members.
Terminal Manager
G&P Trucking
03.2013 - 02.2015
- Supervised daily operations of a private line haul fleet, focusing on asset utilization, deadhead, dwell, MPG, idle time, and punctuality, enhancing overall operational efficiency
- Monitored and maintained vehicle usage records, audited and processed all fleet-related expenses, including equipment repair invoices and purchase orders
- Ensured consistent adherence to DOT regulations regarding fleet operations, while providing assistance and communication for fleet-related accidents and service issues.
Operations Supervisor
Quickway Carriers
01.2012 - 11.2012
- Managed daily operations, including load planning and dispatch, ensuring on-time pickup and delivery, while effectively handling human resource functions such as recruitment and employee onboarding
- Implemented and coordinated training programs to ensure compliance with OSHA and DOT regulations, contributing to a safer and more efficient work environment.
Backhaul Coordinator/Account Manager
US Xpress Enterprises
01.2004 - 01.2011
- Successfully coordinated third-party backhauls within the assigned regional delivery base, ensuring optimal utilization of dedicated resources and maintaining the delivery schedule for dedicated trucks
- Secured revenue-sharing backhaul operations that seamlessly integrated into the dedicated environment, contributing to the financial growth of the company
- Oversaw daily operations of a prominent account, encompassing management of the driver base and delivery of high-quality customer service.
Utilization Engineer
US Xpress Enterprises
01.2003 - 01.2004
- Demonstrated meticulous attention to detail in assigning loads promptly, contributing to efficient on-time service, and effectively managing load balances and trailer pools
- Utilized strong communication and interpersonal skills in assisting with fleet management tasks, including scheduling, power transition, and retention issues, promoting smooth operations.
Operations Specialist
US Xpress Enterprises
01.2001 - 01.2003
- Fostered a collaborative environment, mentoring four fleet managers and additional operations staff, strengthening teamwork and overall productivity
- Streamlined operational efficiency by monitoring service appointments, coordinating schedules, and assisting with pay adjustments, while also assuming responsibility for daily or weekly reporting in the absence of the Operations Supervisor.
Fleet Manager
US Xpress Enterprises
01.1998 - 01.2001
- Oversaw the coordination and timely dispatch of a 60-truck fleet and 120 drivers, with a focus on fostering quality training for new drivers
- Successfully maintained service standards through proficient management of payroll, home schedules, and mileage records, while simultaneously cultivating robust interpersonal relationships.
Education
Walker Technical College
Lakeview Fort-Oglethorpe High School
Skills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
- Relationship Building
- Goal-Oriented
Affiliations
Master Mason Quitman Lodge #106 F&AM
Shriner Alhambra Shrine Chattanooga TN
Timeline
Account Manager
Max Trans Logistics
09.2023 - Current
Business Development
KCH Transportation
01.2023 - 07.2023
Freight Consultant
Avenger Logistics
02.2018 - 12.2022
Operations Manager
Tranco Logistics
03.2015 - 12.2017
Terminal Manager
G&P Trucking
03.2013 - 02.2015
Operations Supervisor
Quickway Carriers
01.2012 - 11.2012
Backhaul Coordinator/Account Manager
US Xpress Enterprises
01.2004 - 01.2011
Utilization Engineer
US Xpress Enterprises
01.2003 - 01.2004
Operations Specialist
US Xpress Enterprises
01.2001 - 01.2003
Fleet Manager
US Xpress Enterprises
01.1998 - 01.2001
Walker Technical College
Lakeview Fort-Oglethorpe High School
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