Shannon Fuller

• Prepared merchandise for sales floor by pricing or tagging.
• Engaged with customers to effectively build rapport and lasting relationships.
• Helped customers locate products and checked store system for merchandise at other sites.
• Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
• Solved customer challenges by offering relevant products and services.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.
• Trained and developed new sales team associates in products, selling techniques and company procedures.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Maintained customer satisfaction with quick and professional handling of product returns.

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• Applied mulch to garden beds for protection against weeds and unwanted growth.

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• Cleared public and private areas of debris before and after events.

• Removed items from shelves or storage bins and scanned tags.
• Replenished items taken from shelves, safely using equipment to lift and organize products.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
• Printed labels, packaged boxes and loaded into outbound containers.
• Checked packing slips and other documentation to appropriately box items requested by clientele.
• Inspected products before shipment and upon arrival to maintain best-in-class service quality and high standards of customer service.
• Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.