Ronny Chambers
Orlando,FL
Summary
Senior technology and program leader with a background in ERP transformation, enterprise applications, and global delivery. Leads complex projects across testing, migration, governance, and release management while partnering with business leaders to improve service quality, reduce cost, and support steady execution across international teams.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Development Director
Electronic Arts
Orlando, FL
07.2024 - 07.2026
- Directed global testing automation strategy and AI-driven quality improvements for Madden and College Football titles, enhancing overall product quality and user experience.
- Led quality and release management for title updates and emergency patches, improving delivery reliability through structured root-cause analysis and remediation processes.
- Managed global teams across Spain, Romania, Colombia, Ireland, and the United States; established priorities and execution cadence, ensuring timely and efficient delivery.
Senior Program Manager
JELD-WEN
10.2022 - 02.2024
- North America: Supply Chain Management Cost Reduction / Impact > $50 Million annual operational savings.
- Developed strategies for supply chain and distribution efficiency.
- Selected and integrated third-party logistics providers.
- Reengineered the operations process through automation and integration enhancements.
- Eliminated waste in processes to enhance efficiency.
- Applied LEAN principles to eliminate process waste and inefficiencies.
- Streamlined global IP management to eliminate redundancy across the enterprise.
- Enhanced global collaboration in R&D, fostering improved information sharing and project alignment.
- Global ESG (Environmental, Social and Governance) Questionnaire response solution
- Improved consistency of global responses across teams.
Portfolio Management Consultant
Spartronics
09.2022 - 03.2023
- Enhanced portfolio value visibility for Executive Council, enabling informed decision-making.
- Standardized Portfolio Management Process for Project Intake
- Established Business Case standards for presentation and consideration to Investment Council & Senior Executives
- Trained Organization Leaders on Business Case Development
- Organized and managed the prioritization of Strategic Projects
- Developed standardized KPIs for measurable assessment of objective achievement.
- Analysis of Alternatives / Solution Selection for Quote to Cash Solution initiative.
- Developed objective selection criteria for Enterprise Quoting Solution in support of Spartronics RFQ Process
- Conducted review sessions and final selection recommendations.
- Created clear and objective selection criteria for evaluating project options.
- Conducted thorough research to identify viable solutions for project needs.
- Compiled final recommendations to support project decision processes.
- MS Dynamics to Oracle Fusion Migration Initiative
- Strategic Reorganization and Reset for Supply Chain Management Initiative.
Sr. Manager, Enterprise Applications
City of Charlotte, NC
Charlotte, NC
10.2020 - 10.2022
- I&T Manager: Citywide: Enterprise Applications HRIS
- PeopleSoft 9.2 to Workday Migration initiative.
- Developed ERP platform replacement strategy, aligning with organizational goals for improved efficiency and scalability
- Established ERP Center of Excellence governance and support structure to enhance service delivery and oversight
- Developed Cross Functional Collaborative Matrixed Organizational Structure "Strong Matrix", resulting in reduced ERP support unit annual operational cost from > $5M to $2.5M, while improving service quality
- Implemented Enterprise Learning Path, Career Paths Solution, Competency Taxonomy/Skills Inventory and Profile Management Strategy from planning through deployment and adoption
- Implemented Citywide COVID 19 Vaccination Status Survey Solution for Safe Return to Work
- Implemented Service and Support Strategy for Level 1, Level 2 and Level 3 Supporters including governance strategy, Knowledge Articles, Service Agreements
- Negotiated and executed 3rd party Managed Services supplemental and backfill support for legacy ERP through ERP Platform Replacement Implementation phase
- Negotiated and executed alternative license and maintenance support agreement for legacy ERP solutions saving more than $300,000 per year in software maintenance cost
- Implemented capacity/demand management strategy with KPIs, increasing visibility into workforce utilization through real-time analytics and dashboards to address service demand and strategic priorities
- Advanced the careers of multiple internal team members to I&T Leadership Roles, filling strategic position roles within our department
Program Executive
Children's Hospital of Los Angeles
Los Angeles
02.2020 - 03.2021
- Led ERP program transformation, post-upgrade stabilization, organizational realignment, and implementation of program governance and support policy for HCM and financials
- Executed ePerformance phase 2 implementation, ensuring alignment with organizational objectives and user needs
- (Contract)
Project Manager
Jones Lang and Lasalle (JLL)
11.2018 - 06.2019
- Managed successful PeopleSoft 9.2 deployment and cutover for EMEA region
- Led "Day 2" / Post Live Enhancements for Americas, ensuring smooth transition and user adoption
- Coordinated planning and test preparation for APAC region deployment on 10/1/2019, aligning resources and timelines
- PeopleSoft Global Financials Re-Implementation
- Completed contract work for financial systems
Project Manager
Washington DC Metro Area Transit Authority (WMATA)
04.2018 - 11.2018
- Project: Oracle / PeopleSoft HCM Upgrade from 9.0 to 9.2
- Managed full upgrade life cycle of PeopleSoft HCM, facilitating smooth implementation and user adoption
- Oversaw upgrade readiness and planning, ensuring all stakeholders were prepared for transition
- Coordinated system integrator selection process, developing RFP to ensure alignment with project goals
- Executed contract work for various clients
Executive VP, Global Sales
Kastech Software Solutions Group
09.2017 - 03.2018
- Role: Executive level responsibility for Business Development and Marketing
- Improved Top Line revenue by 120% in six months
- Developed comprehensive go-to-market strategy to enhance market penetration
- Reorganized service portfolio to better align with industry-leading market trends and client needs
- Established leadership alignment in distinct practice areas to drive strategic initiatives
- Delivered support during the transition period
Project Manager
Abercrombie & Fitch
07.2016 - 06.2017
- Project: Oracle / PeopleSoft Financials Upgrade from 9.0 to 9.2
- Led full upgrade lifecycle of PeopleSoft Financials from v9.0 to 9.2, ensuring timely delivery and alignment with business goals.
- Coordinated planning and project initiation, defining scope and developing features to meet stakeholder needs.
- Facilitated Executive Sponsor communications and Steering Committee updates, establishing Organizational Change Management strategy to support project success.
- Completed contract assignment
Senior Director of Global Service Delivery
ERP Analysts
06.2015 - 05.2016
- Led global technology service delivery for specialized PeopleSoft Enterprise Technology Solutions, serving over 30 clients primarily in public sector and higher education.
- (Full-time)
- Led ERP strategy for analytics consulting teams and client delivery
- Directed cross-functional planning for enterprise resource system initiatives
- Guided senior staff on ERP analysis, requirements, and process design
Program Manager
State of Minnesota and MNSCU
10.2013 - 04.2015
- Managed the full upgrade life cycle of PeopleSoft HCM from v9.0 to 9.2 inclusive of the implementation of PeopleSoft Recruiting Solution
- Managed accessibility planning and testing, ensuring compliance with WCAG 2.0 AA for HCM 9.2 on PeopleTools 8.54.10 or higher
- Planning and Management of Third-party vendor relationships inclusive of (Burning Glass Resume Parsing Product Selection, and Paciello Group Accessibility Testing) to meet the States Commitment and policy of WCAG 2.0 AA Accessibility Standards
- Executed day-to-day project activities for core team of functional leads and technical development and admin subject matter experts throughout full upgrade lifecycle
- Executed contract tasks efficiently
- PeopleSoft HCM Upgrade from 9.0 to 9.2
Education
Bachelor of Science - Computer Information Systems
Grambling State University
LA07-1994
Skills
- Strategic Project Management
- Project Lifecycle Management
- Agile
- Scrum
- Kanban
- Six Sigma Lean
- Cloud Application Management
- ERP Implementation Strategy
- PeopleSoft
- Workday
- Oracle Cloud
- SAP
- Oracle EBS
- Microsoft Dynamics
- Enterprise Resource Planning
- Financial Systems Integration
Personal Information
Title: Director of Enterprise Applications & ERP Transformation Expert
Certification
Project Management Institute, PMP Certification (#1472526, Dec 2011 Dec 2029)
Timeline
Development Director
Electronic Arts
07.2024 - 07.2026
Senior Program Manager
JELD-WEN
10.2022 - 02.2024
Portfolio Management Consultant
Spartronics
09.2022 - 03.2023
Sr. Manager, Enterprise Applications
City of Charlotte, NC
10.2020 - 10.2022
Program Executive
Children's Hospital of Los Angeles
02.2020 - 03.2021
Project Manager
Jones Lang and Lasalle (JLL)
11.2018 - 06.2019
Project Manager
Washington DC Metro Area Transit Authority (WMATA)
04.2018 - 11.2018
Executive VP, Global Sales
Kastech Software Solutions Group
09.2017 - 03.2018
Project Manager
Abercrombie & Fitch
07.2016 - 06.2017
Senior Director of Global Service Delivery
ERP Analysts
06.2015 - 05.2016
Program Manager
State of Minnesota and MNSCU
10.2013 - 04.2015
Bachelor of Science - Computer Information Systems
Grambling State University