Summary
Overview
Work History
Education
Skills
Accomplishments
References
Business
Leadership Experience
Timeline
Generic

Ronny Haden

Houston

Summary

Dynamic professional with extensive experience in customer service and sales, notably at Crafty Crab. Proven ability in project management and marketing, enhancing guest satisfaction and driving revenue. Skilled in budget planning and adept at training new hires, fostering a collaborative environment that boosts team performance.

Overview

8
8
years of professional experience

Work History

Waitress

Crafty Crab
Houston
10.2024 - Current
  • Assisted in seating guests at tables or booths.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Participated in team meetings to discuss new menu items or changes in policy.
  • Enforced safety guidelines for employees and patrons of the restaurant.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Provided accurate change for cash transactions using a cash register system.
  • Bussed tables as needed during peak hours.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Processed payments accurately using cash registers or POS systems.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Took orders for food and drinks and delivered them to guests.
  • Demonstrated knowledge of wine selection, pairings, vintages.
  • Greeted customers and provided menus.
  • Prepared checks accurately and processed payments promptly.
  • Replenished beverages when necessary.
  • Performed basic math calculations when computing bills for customers' meals.
  • Developed positive relationships with regular customers through friendly conversation.
  • Communicated daily specials to customers.
  • Answered questions about menu items, ingredients, and pricing.
  • Provided excellent customer service by addressing any complaints or concerns promptly.

Owner

Ronny on the Beat
01.2020 - Current

Cocktail Waitress

Sky Peak Billiards
Houston
08.2024 - 12.2024

Waitress

Xhale Hookah Lounge
09.2021 - 03.2022

Front of House Hostess

Pappadeaux Seafood Kitchen
06.2019 - 07.2021

Representative

AT&T Inc.
03.2017 - 03.2019
  • As I worked for others, I built my own business based on my experiences in various industries
  • I executed orders effectively, exuded timeliness with any assigned task, and was willing to teach new hires to follow company policies effectively in training

Education

Some College (No Degree) - Medical Coding And Billing

The College of Health Care Professions
TX

Skills

  • Marketing
  • Project Management
  • Budget Planning
  • Social Media
  • Planning
  • Customer Service
  • Sales

Accomplishments

Over the course of five years, I took the initiative to educate myself, as well as start my own makeup business here in Houston, Texas.

References

  • Nicolette Stewart, (713) 906-8710
  • Patsy Cannon, (443) 850-0412
  • Ashleigh Henry, (281) 914-9670

Business

I took the skills I developed at various workplaces and used them to ensure my business was also practical. Small in scale, my work ethic allowed me to create positive business habits that I seek to continue to develop for years to come.

Leadership Experience

As a customer service expert, I encourage those training under me to treat every guest they encounter as if they are top priority, to be understanding, and to be confident with everything they say and do.

Timeline

Waitress

Crafty Crab
10.2024 - Current

Cocktail Waitress

Sky Peak Billiards
08.2024 - 12.2024

Waitress

Xhale Hookah Lounge
09.2021 - 03.2022

Owner

Ronny on the Beat
01.2020 - Current

Front of House Hostess

Pappadeaux Seafood Kitchen
06.2019 - 07.2021

Representative

AT&T Inc.
03.2017 - 03.2019

Some College (No Degree) - Medical Coding And Billing

The College of Health Care Professions
Ronny Haden