Microsoft Excel
Well-qualified transit professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
-Operated 32-35' transit buses and minibuses on and off campus.
-Transported passengers safely along prescribed routes according to published schedules.
-Completed pre-trip inspections for safe passenger transportation.
-As a Senior Driver, observed transit trainees and provided feedback to training department before trainees were released to drive solo
-Provided direct support to Operators and Vehicle Cleaners in the performance of their duties
- Provided assistance to customers via phone and texting software
- Conducted performance reviews of Operators and Vehicle Cleaners
- Performed spot checks and ride-alongs in the field to ensure compliance with company policies and local, state, and federal laws
- Investigated and followed up regarding incidents, collisions, and complaints
- Administered coaching and discipline to Operators and Vehicle Cleaners
- Coordinated random, post-accident, and reasonable suspicion drug and alcohol tests as required by DOT regulations
- Ensured that Operators and Vehicle Cleaners had their working hours accurately recorded
- Covered open driving or dispatching shifts when needed
- Interviewed prospective candidates for Operator and Vehicle Cleaner positions
- Trained new Operators and Vehicle Cleaners
-Inventoried bus emergency supplies and equipment
-Scheduled and coordinated quarterly committee meetings
-Facilitated discussion among committee members regarding safety topics
-Provided suggestions to improve safety performance and promote a culture of safety
- Submitted written proposals to management suggesting policy changes to improve safety outcomes
-Recorded meeting minutes as required by state law
-Fulfilled regular duties of full-time CDL Operators and Peer Trainers
-Worked one-on-one with new Operators in classroom training
-Conducted vehicle familiarization training, without passengers on the vehicle
-Provided feedback to trainees and recommendations to management regarding trainee advancement
-Fulfilled all duties of full-time CDL Operators and full-time Dispatchers
-Covered regular Saturday dispatching shifts, as well as weekday shifts as needed to cover for full-time staff
-Operated transit service in a 30-40' transit bus or "cutaway" minibus along prescribed routes according to published schedules.
-Conducted pre- and post-trip inspections for safe operation.
-Maintained CDL-B with passenger endorsement and valid medical certificate as required by DOT regulations
-Transported elderly and disabled passengers to doctors' offices and medical appointments.
-Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
-Developed and maintained positive relationships with passengers and other drivers.
- Provided direct support and supervision to Bus Operators and Utility Cleaners in the performance of their duties
- Provided assistance to customers via phone
- Conducted performance reviews of Bus Operators and Utility Cleaners
- Investigated and followed up regarding incidents, collisions, and complaints, including reviewing video surveillance
- Administered coaching and discipline to Bus Operators and Utility Cleaners
- Coordinated random, post-accident, and reasonable suspicion drug and alcohol tests as required by federal regulations
- Ensured that Bus Operators, Demand Response Operators and Utility Cleaners have their working hours accurately recorded
- Covered open driving or dispatching shifts when needed
- Oversaw the daily operation of fixed route and demand response services, with a focus on logistics
- Ensured that all driving shifts are covered and that enough vehicles are available to operate all scheduled fixed route and demand response services
- Coordinated and monitored the movements of as many as 12 fixed route vehicles and 10+ demand response vehicles using electronic dispatching software
- Communicated with Operators via two-way radio
- Coordinated responses to incidents, collisions, and emergencies, and took appropriate action to minimize service losses
- Answered incoming phone calls and text messages and assisted customers with using services
- Compiled information for supervisors and management for investigation and follow-up regarding incidents, collisions, and emergencies
-Entered daily mileage and passenger count data into Excel spreadsheets
-Operated transit service in a 30-40' transit bus or "cutaway" minibus along prescribed routes according to published schedules.
-Conducted pre- and post-trip inspections for safe operation.
-Maintained CDL-B with passenger endorsement and valid medical certificate as required by DOT regulations
-Transported elderly and disabled passengers to doctors' offices and medical appointments.
-Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
-Developed and maintained positive relationships with passengers and other drivers.
-Operated 30-37' transit buses and minibuses on and off campus.
-Transported passengers safely along prescribed routes according to published schedules.
-Completed pre-trip inspections for safe passenger transportation.
-Observed transit trainees and provided feedback to training department before trainees were released to drive solo
-As a dispatcher, coordinated as many as 16 vehicles at a time, answered two-way radio and telephone calls, ensured driving shifts were covered, coordinated random drug tests as required by DOT, and covered driving shifts as needed
-Designed lessons on for students using various teaching methods and modern classroom technologies.
-Student taught K-12 students under the supervision of a cooperating teacher
-Taught courses in beginning guitar, beginning piano, music theory, concert band, and jazz ensemble
-Filled in as a paid substitute teacher
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Publisher
Microsoft Outlook
Microsoft Teams
Microsoft Access