Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ronny Swanson

Mundelein,IL

Summary

I am a highly motivated and dedicated person with experience in customer service, youth programming, and administration duties. A management professional bringing background, leadership talents, and focus on performance. Continuously reviews work to identify areas of opportunity. Focused on enhancing workflows and procedures to maximize team success. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

11
11
years of professional experience

Work History

Assistant Store Lead

Egg Harbor Café
Libertyville
10.2023 - Current
  • While at Egg Harbor Café in Libertyville, I have been able to strengthen my customer service skills, work as a member of a team to deliver quality service and engage in fulfilling moments with the community.

Recreation Supervisor (Camps)

Winnetka Park District
Winnetka
04.2023 - 09.2023
  • Working within the Winnetka Community to provide a summer camp experience for youth between the ages of 2 and 14.
  • Communicating effectively with parents or other patrons about information, questions, or concerns.
  • Working in a fast-paced environment to plan, implement, and schedule field trips, special guests, and programming to provide campers with a fun and stimulating environment.

School-Age Program Coordinator

Mundelein Park & Recreation District
Mundelein
05.2014 - 03.2023
  • As a coordinator, I worked closely with the Recreation Supervisor in overseeing the Before & After School Care Program as well as our Summer Day Camp. In doing so, assisted with the annual budget, updating brochures, and training staff to ensure the safety of all patrons.
  • Create, update, and maintain newsletters, photo folders, and other documents of necessity to keep programs organized and running smoothly.

Education

Bachelor of Arts - English, Communications

Carthage College
Kenosha, Wisconsin
12.2018

Skills

  • Customer service
  • Event planning
  • Effective communication
  • Problem solving
  • Staff training and development
  • Technology

References

References available upon request.

Timeline

Assistant Store Lead

Egg Harbor Café
10.2023 - Current

Recreation Supervisor (Camps)

Winnetka Park District
04.2023 - 09.2023

School-Age Program Coordinator

Mundelein Park & Recreation District
05.2014 - 03.2023

Bachelor of Arts - English, Communications

Carthage College

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