Summary
Overview
Work History
Education
Skills
Timeline
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Rontia Samuel

Cleveland

Summary

Dynamic bartender with expertise in multitasking and exceptional customer service. Proven track record in enhancing guest engagement and satisfaction through innovative drink specials and effective team leadership.

Overview

8
8
years of professional experience

Work History

Bartender

Christine's Lounge
Cleveland, OH
05.2024 - 02.2026
  • Crafted and served a variety of cocktails in fast-paced environment.
  • Provided exceptional customer service, ensuring guest satisfaction and repeat business.
  • Managed inventory and stocked bar supplies to maintain operational efficiency.
  • Maintained cleanliness and organization of bar area to comply with health standards.

Bartender Supervisor

Taco Rooster
Cleveland Heights, OH
02.2022 - 04.2024
  • Supervised daily bar operations, ensuring adherence to service standards and quality control.
  • Trained and mentored junior bartenders on mixology techniques and customer service excellence.
  • Developed innovative drink specials, enhancing menu offerings and driving customer engagement.
  • Streamlined inventory management processes, improving ordering accuracy and reducing waste.

Bartender Supervisor

Just Us Lounge
East Cleveland Ohio
04.2018 - 06.2023

Served guests in a high volume bar environment while maintaining speed accuracy and professionalism , created specialty cocktails amd recommenced drinks based on guest preference.

Trained new bartenders on drink preparation great customer service and bar procedures

Assisted with opening and closing duties including register counts balance and deposit handled customer concerns calmly and professionally to ensure guest satisfaction

In charge on doing interviews and also scheduling

Education

High School Diploma -

South High School
Cleveland Ohio
05-2006

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Timeline

Bartender

Christine's Lounge
05.2024 - 02.2026

Bartender Supervisor

Taco Rooster
02.2022 - 04.2024

Bartender Supervisor

Just Us Lounge
04.2018 - 06.2023

High School Diploma -

South High School