Rony Davis
Stockton,CA
Summary
Experienced Supervisor with over 12 years of systems support & information technology experience leading team members to on-time job completion. Assign tasks, train employees, provide feedback and implement company procedures. Excellent communication and listening skills. Provide leadership, vision and the willingness to take on added responsibilities to meet team goals
Overview
13
13
years of professional experience
Work History
I.T. Supervisor
World Class Distribution, Inc. (Trader Joe's)
08.2010 - 07.2022
- Recruit, hire, train, and coach IT technicians on systems support skills, information technology and security standards in general
- Oversee the creation of employee badges and the security profiles associated with access to buildings and compartments
- Forecast and budget management, as well as financial asset planning of hardware and software
- Monitor software licenses to ensure compliance with license agreements and usage standards
- Collaborate with management to define cost savings, asset compliances and service improvements
- Presenting key asset management data and reports to managers and teams within the organization and subcontract agencies
- Reduced costs and spending through implementation of repair management controls and improve operational efficiencies
- Project Management, planning, and executing infrastructure needs and scalability goals.
- Oversee contract negotiation, contract maintenance renewals and vendor management activities
- Evaluated employee performance,coached and trained to improve weak areas.
- Monitored workflow to improve employee time management and increase productivity.
I.T. Technician
MCA Logistics (Trader Joe's)
02.2009 - 08.2010
- Configure, install and support desktop and laptop computers, printers, monitors, and other hardware peripherals
- Collaborate with other teams and departments to co-ordinate utilization of IT asset management tools
- Develops end-user documentation and instructions
- Forecast and produce procurement strategies for IT assets across the organization
- Coordinate with management in utilizing the asset management tools to analyze, review and track asset data
- Assist in inventory management, procurement and shipment activities
- Supports continuous improvement in the processes and quality of all warehouse operations
- Plan development and upgrading of department processes and procedures for software, hardware and warehouse management equipment
- Working with third-party suppliers on software and hardware provisioning, troubleshooting, updates and improvements.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Diagnosed and troubleshot hardware, software and network issues.
Education
Certificate of Completion – Solaris Sys Admin - I.T.
Certificate of Completion – PVCS Version Manager - I.T.
Certificate of Completion – PVCS Configuration Builder/Tracker - I.T.
Certificate of Completion – System Configuration Management - I.T.
Certificate of Completion - Perforce 2000.2 SCM - I.T
Certificate of Completion – Clearcase Admin - I.T.
Certificate of Completion – InstallShield Professional - I.T.
Certificate of Completion – Oracle DBA - I.T.
Certificate of Completion – Oracle SQL And PL/SQL - I.T.
Certificate of Completion - Oracle BU & Recovery - I.T.
Associate of Science - Information Technology
CRED: 96.5, GPA: 3.25. Coursework in UNIX (AIX), Business Information Systems, Local Area Networks, Scripting & Programming.
Skills
- Active Directory
- Access Points (AP)
- Adobe
- Backup & Recovery
- Budgeting
- Compliance
- Detail Driven
- Documentation
- Hardware
- Linux (Ubuntu/Red Hat)
- Microsoft Office (MSO)
- Microsoft Windows (7/10/11)
- Networks (LAN/WAN)
- Organized
- Project Management
- Windows Server
- Warehouse Management System (WMS)
- Training and Mentoring
- Troubleshooting
- UNIX (IBM/AIX)
Additional Information
Honor Graduate U.S. AIR FORCE TRAINING COMMAND
Keesler AFB, Biloxi, Mississippi.
Honorable discharge. Top Secret clearance held.
Timeline
I.T. Supervisor - World Class Distribution, Inc. (Trader Joe's)
08.2010 - 07.2022
I.T. Technician - MCA Logistics (Trader Joe's)
02.2009 - 08.2010
Sun Microsystems, Inc. - Certificate of Completion – Solaris Sys Admin, I.T.
Intersolv, Inc. - Certificate of Completion – PVCS Version Manager, I.T.
Intersolv, Inc. - Certificate of Completion – PVCS Configuration Builder/Tracker, I.T.
Taylor & Zeno Systems, Inc. - Certificate of Completion – System Configuration Management, I.T.
Perforce Software, Inc - Certificate of Completion - Perforce 2000.2 SCM, I.T
Rational Software Corporation - Certificate of Completion – Clearcase Admin, I.T.
Installshield Software Corporation - Certificate of Completion – InstallShield Professional, I.T.
Oracle Education - Certificate of Completion – Oracle DBA, I.T.
Oracle Education - Certificate of Completion – Oracle SQL And PL/SQL, I.T.
Oracle Education - Certificate of Completion - Oracle BU & Recovery, I.T.
De Anza College - Associate of Science, Information Technology
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