Summary
Overview
Work History
Education
Skills
Groups
Affiliations
Languages
Timeline
Generic

Rony Rivera

Lumberton,NJ

Summary

Hardworking Manager with expert team leadership, organizational skills, and problem solving built during years of working. Very driven to meet goals and expectations while maintaining a happy and healthy workplace for others. I look forward to new challenges and experiences to continue to learn and grow from.

Overview

7
7
years of professional experience

Work History

Manager

Little Mias Pizza (Silverton)
06.2022 - Current
  • Help take orders, make sure everything is clean and in order, pack orders make sure nothing is missing, help make scheduling for the week, food shopping for restaurant, make sure customers are satisfied, supervise the restaurant.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Counter/Cashier

Mateos restaurant
01.2022 - Current
  • Started off as a delivery driver then moved to working counter and helping out in areas that were needed.
  • Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
  • Enhanced store profitability with upselling techniques and promotional item recommendations.
  • Delivered excellent customer service, addressing inquiries and resolving complaints promptly.
  • Handled high volumes of customers during peak hours, maintaining composure under pressure.

Laborer

LA VITA'S PIZZA 2
07.2017 - 12.2021
  • Worked in the kitchen as an assistant, then worked the counter answering the phone and working the cash register
  • Also worked as a delivery driver on days when it was needed.

Education

Bachelor of Science - Business Administration And Management

Rowan University
Glassboro, NJ
05.2026

High school diploma -

Rancocas Valley Reg H
Mt Holly, NJ
01.2021

Skills

  • Customer service
  • Leadership
  • Adaptability
  • Teamwork
  • Time management
  • Attention to Detail
  • Problem Solving
  • Organizational skills
  • Verbal and written communication
  • Proficient in Microsoft Office

Groups

Future Business Leaders of America, 2018, 2021, Participated in an organization club called Future Business Leaders of America, learning about business skills and practices. Took a trip to Atlantic City and competed against other schools in presentation and other business skills.

Affiliations

  • FBLA

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Limited Working

Timeline

Manager

Little Mias Pizza (Silverton)
06.2022 - Current

Counter/Cashier

Mateos restaurant
01.2022 - Current

Laborer

LA VITA'S PIZZA 2
07.2017 - 12.2021

Bachelor of Science - Business Administration And Management

Rowan University

High school diploma -

Rancocas Valley Reg H

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Rony Rivera