Highly motivated and results-oriented individual with a strong work ethic, seeking a challenging opportunity to utilize my skills and contribute to a successful team environment.
Overview
1
1
year of professional experience
Work History
Wheelchair Agent
ERMC Aviation LLC
08.2024 - 06.2025
Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
Streamlined check-in processes for disabled passengers, effectively minimizing wait times and alleviating stress levels.
Maximized efficiency through punctual attendance at assigned gates, preparedness for incoming flights, and rapid response to last-minute changes in plans or priorities.
Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
Supported airline operations by promptly responding to gate assignment changes and adapting to schedule adjustments.
Located and read airport monitors to determine arrival and departure information.
Accepted passenger luggage and created and affixed bag labels to guarantee proper delivery.
Escorted handicapped passengers from terminal to aircraft.
Education
High School Diploma -
College Saint-Paul Des Coteaux
Haiti,Southern
07.2023
Skills
The ability to convey information effectively
Collaborating with others to achieve common goals
Resolving, Analyzing issues and finding effective solutions
Availability to work flexible hours, including weekends and evenings
Excellent communication and interpersonal skills
Ability to work independently and as part of a team