Pursuing a computer science major at Atlanta Technical College, leveraging problem-solving skills and a commitment to continuous learning in an entry-level position that values customer service and teamwork.
Overview
1
1
year of professional experience
Work History
Wheelchair Agent
PrimeFlight Aviation Services
10.2024 - Current
Conducted thorough assessments of security needs and executed measures to safeguard aircraft operations.
Facilitated support for passengers with mobility needs in a bustling airport environment, ensuring safety and professionalism.
Delivered exceptional customer service to diverse travelers, ensuring a positive experience.
Facilitated clear communication with passengers, airline staff, and team members to optimize operational efficiency.
Exhibited patience, empathy, and meticulous attention to detail in high-pressure scenarios.
Demonstrated consistent punctuality and reliability in a high-pressure environment.
Education
High School Diploma -
Eleanor McMain Secondary School
Atlanta Ga
2027
High School Diploma -
Atlanta Technical College
Atlanta, GA
Skills
Achieved high levels of customer satisfaction by effectively addressing questions and concerns Enhanced team performance through collaborative efforts and strong communication skills Improved operational reliability by managing time effectively in fast-paced environments Resolved customer issues promptly, leading to increased loyalty and retention Successfully managed multiple priorities while maintaining a keen attention to detail Utilized technology to facilitate efficient communication and service delivery Demonstrated adaptability and a strong work ethic, contributing to overall team success
Availability
Open availability, including evenings, weekends, and holidays