Roosevelt Gatewood III
Tampa,FL
Summary
Driven cybersecurity student with a growing foundation in network security, cryptography, and threat analysis. Hands-on experience from Capture The Flag (CTF) competitions, Kali Linux practice, and my current IT help desk role supporting identity management (Active Directory, Okta, Workday), networking, and AV systems. Curious, disciplined, and obsessed with Improving , I’m ready to solve problems, learn fast, and make an impact while building toward advanced cloud security and cybersecurity expertise.
Overview
2
2
years of professional experience
Work History
IT Intern
University of Tampa, ITS Service Desk
08.2025 - Current
- Delivered Tier 1 IT support for students, faculty, and staff, resolving issues across identity management (Active Directory, Okta, Workday), networking/Wi-Fi, AV systems, and learning platforms.
- Created and escalated tickets with clear documentation, ensuring issues were routed to the right team and resolved quickly.
- Guided users step-by-step, building strong technical troubleshooting and communication skills under real-time pressure.
Inventory Associate
Publix
02.2024 - Current
Supported store operations by maintaining accurate inventory levels, organizing shelves, and following standardized stocking procedures — developing precision, reliability, and escalation skills valuable for IT and tech roles..
Education
Bachelor of Science - Cybersecurity & Business IT
The University of Tampa
Tampa, FL05-2028
Skills
- Active directory and Okta
Technical Skills
- Basic Windows OS and network troubleshooting
- IT ticketing and documentation
Timeline
IT Intern
University of Tampa, ITS Service Desk
08.2025 - Current
Inventory Associate
Publix
02.2024 - Current
Bachelor of Science - Cybersecurity & Business IT
The University of Tampa