Roosevelt Jordan
Raleigh,NC
Summary
Dynamic entrepreneur with proven success at Keeping It Hot, enhancing brand visibility and customer satisfaction. Expert in operations management and business planning, with a strong work ethic and reliability. Skilled in equipment operation, stock management, and delivery driving, ensuring efficient service delivery and client satisfaction.
Overview
38
38
years of professional experience
Work History
Owner/Operator
Keeping It Hot
Oakland, CA
08.2000 - 07.2025
- Oversaw daily operations, ensuring efficient service delivery and customer satisfaction.
- Implemented cost-control measures, optimizing resource allocation and reducing waste.
- Developed marketing strategies to enhance brand visibility and attract new clientele.
- Managed day-to-day operations to ensure efficient service delivery and customer satisfaction.
- Oversaw financial management, including budgeting, forecasting, and expense tracking.
- Established strong vendor relationships to negotiate favorable terms and secure supplies.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Managed inventory systems, improving accuracy in stock management and turnover rates.
Delivery Driver
Bay Area Beverage
Oakland, CA
03.1994 - 01.1999
- Delivered beverages efficiently to customers, ensuring timely service and satisfaction.
- Managed route planning to optimize delivery schedules and reduce fuel consumption.
- Assisted in training new drivers on safety protocols and best practices for deliveries.
- Conducted vehicle inspections to maintain operational safety and compliance with regulations.
- Collaborated with warehouse staff to streamline loading processes and enhance delivery efficiency.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Warehouse Worker
Commercial Restaurant Equipment and Food Company
Oakland, CA
01.1988 - 01.1991
- Operated forklifts and pallet jacks to efficiently move goods throughout warehouse.
- Oversaw inventory management processes, ensuring accurate stock levels and timely replenishment.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Streamlined order fulfillment processes, reducing lead times and improving overall efficiency.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Coordinated with shipping and receiving teams to ensure timely processing of incoming and outgoing shipments.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
Education
High School Diploma -
Tillar High School
Tillar, ARSkills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Loading and unloading
- Mechanical tools
- Commercial driving
- Shipping and packaging
- Lift up to 70 pounds
- Equipment operation
- Dependable and reliable
- Strong work ethic
Timeline
Owner/Operator
Keeping It Hot
08.2000 - 07.2025
Delivery Driver
Bay Area Beverage
03.1994 - 01.1999
Warehouse Worker
Commercial Restaurant Equipment and Food Company
01.1988 - 01.1991
High School Diploma -
Tillar High School