Rory Shather
Mount Juliet,TN
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sr. Installation Specialist
CBI
Brentwood, TN
08.2020 - 11.2023
- Supervised field installation staff and handled escalated issues to maintain progress.
- Developed manpower schedules and assignments to maintain project schedules.
- Completed scheduled appointments on time to drive quality service.
- Followed safety guidelines and wore protective gear when using power drills, circular saws and other power tools.
Project Manager
GBI
Brentwood, TN
01.2019 - 05.2020
- Developed and maintained project plans, timelines, and budgets.
- Managed multiple projects with competing deadlines simultaneously.
- Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
Installation Manager/Field Supervisor
ORI/DeKalb Office
Nashville, TN
11.2008 - 12.2019
- Planned, coordinated, and monitored all aspects of installations to ensure customer satisfaction.
- Conducted site visits to evaluate existing conditions and determine any special needs or requirements prior to installation.
- Assisted in developing detailed plans for each install project, including scheduling timelines and resources needed.
Education
High School Diploma -
Theodore Roosevelt H.S
Wyandotte, MI06.1986
Skills
- Crew Management
- Blueprint Reading
- Vendor Relations
- Customer Service
- Component Repairs
- Taking Precise Measurements
- Scheduling Installation Crews
- ACC Build Software
Certification
- Management Training Certificate from Ramsey`s Leadership Training
Other Work Exp
- US Army - Basic Training , 13M AIT Training, Combat Lifesaver, As a E3 assigned as a assist ammo chief leading and training new crews.
- Managed the following installation projects - K&L Gates, Goodletsville ES, Arrington ES, Hasting Architecture Firm, GreenHill HS, MTEC Franklin, Murfreesboro and Lebanon locations, RSM nation wide location, Gladeville ES, Belmont University.
Timeline
Sr. Installation Specialist
CBI
08.2020 - 11.2023
Project Manager
GBI
01.2019 - 05.2020
Installation Manager/Field Supervisor
ORI/DeKalb Office
11.2008 - 12.2019
High School Diploma -
Theodore Roosevelt H.S