Rory F. Stern
Land O' Lakes,FL
Summary
Proactive Fractional CMO & Business Owner specializing in digital marketing & advertising with extensive experience managing day-to-day business operations. Successfully built strong client relationships, increased customer satisfaction, and managed $60 million in ad spend. Skilled in business development, strategic planning, and staff management, bringing a track record of operational efficiency and market competitiveness.
Overview
8
8
years of professional experience
Work History
Owner
RFS Digital Media, LLC
08.2016 - Current
- Managed day-to-day business operations of a digital marketing & advertising agency.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team (as many as 23 at one time) of contractors dedicated to achieving company goals.
- Personally managed and oversaw $60 million in ad spend across various paid advertising networks.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Generated revenues yearly and effectively capitalized on industry growth.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Education
PsyD - Clinical Psychology
William James College
Boston, MA06.2006
Graduate Certificate In Executive Coaching - Executive Coaching & Organizational Development
William James College
Boston, MA06.2006
Bachelor of Science - Psychology
Union College
Schenectady05.2000
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Project Management
- Client Service
- Business Management
- Operations Management
- Strategic Planning
- Marketing
- Staff Management
- Business Development
Timeline
Owner
RFS Digital Media, LLC
08.2016 - Current
PsyD - Clinical Psychology
William James College
Graduate Certificate In Executive Coaching - Executive Coaching & Organizational Development
William James College
Bachelor of Science - Psychology
Union College
Similar Profiles
DeyaEddin MohammadDeyaEddin Mohammad
Java Backend & DevOps Developer at Fuego Digital Media QSTP-LLCJava Backend & DevOps Developer at Fuego Digital Media QSTP-LLC
Kayla FitzgeraldKayla Fitzgerald
Office Manager/Project Manager at Divine Homes Denver, LLC /Digital Media InnovationsOffice Manager/Project Manager at Divine Homes Denver, LLC /Digital Media Innovations
Liam RoeckleinLiam Roecklein
Founder & CEO at Relentless Digital Media LLCFounder & CEO at Relentless Digital Media LLC