Summary
Overview
Work History
Education
Skills
Timeline
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Rory F. Stern

Land O' Lakes,FL

Summary

Proactive Fractional CMO & Business Owner specializing in digital marketing & advertising with extensive experience managing day-to-day business operations. Successfully built strong client relationships, increased customer satisfaction, and managed $60 million in ad spend. Skilled in business development, strategic planning, and staff management, bringing a track record of operational efficiency and market competitiveness.

Overview

8
8
years of professional experience

Work History

Owner

RFS Digital Media, LLC
2016.08 - Current
  • Managed day-to-day business operations of a digital marketing & advertising agency.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Hired trained, and managed a high-performing team (as many as 23 at one time) of contractors dedicated to achieving company goals.
  • Personally managed and oversaw $60 million in ad spend across various paid advertising networks.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Implemented marketing strategies to increase brand awareness and attract new customers.

Education

PsyD - Clinical Psychology

William James College
Boston, MA
06.2006

Graduate Certificate In Executive Coaching - Executive Coaching & Organizational Development

William James College
Boston, MA
06.2006

Bachelor of Science - Psychology

Union College
Schenectady
05.2000

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Project Management
  • Client Service
  • Business Management
  • Operations Management
  • Strategic Planning
  • Marketing
  • Staff Management
  • Business Development

Timeline

Owner

RFS Digital Media, LLC
2016.08 - Current

PsyD - Clinical Psychology

William James College

Graduate Certificate In Executive Coaching - Executive Coaching & Organizational Development

William James College

Bachelor of Science - Psychology

Union College
Rory F. Stern