Rosa Almanza
Owensboro,KY
Summary
Dynamic and dedicated professional with experience at Wellington Parc, excelling in patient care and interdisciplinary collaboration. Proven ability to enhance customer service and team leadership as a Key Holder at Party City. Skilled in safety procedures and effective communication, ensuring quality support and satisfaction in high-pressure environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CNA
Wellington Parc
Owensboro, KY
2023.11 - Current
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Provided emotional support to family members during difficult times.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Answered patient call lights promptly and responded to requests appropriately.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
Key Holder
Party City
Owensboro, KY
2021.08 - 2023.09
- Oversaw key holder responsibilities, including store opening and closing procedures.
- Guided employees on tasks and upheld customer service standards.
- Assisted customers with product selection and effectively resolved complaints.
- Ensured timely adherence to company policies during store operations.
Education
High School Diploma -
Owensboro High School
Owensboro, KY2023-05
Skills
- Patient care
- Safety procedures
- Patient mobility
- Call response
- Daily living assistance
- Interdisciplinary collaboration
- Staff training
- Customer service
- Inventory management
- Team leadership
- Time management
- Cash handling
Affiliations
- In my free time I enjoy playing tennis with friends!
- I also love to take walks around the Green Belt here in town!
Accomplishments
- In high school I was my freshman Class President, I was also recognized in leaderships through the gifted and talented program all through school!
- An accomplishment I have done through my time outside of school would be I brought awareness to a large group of people publicity.
Certification
- I have a CNA (Certified Nurses Assistant)
References
References available upon request.
Timeline
CNA
Wellington Parc
2023.11 - Current
Key Holder
Party City
2021.08 - 2023.09
High School Diploma -
Owensboro High School