Rosa Castillo
Greenacres City,FL
Summary
Dynamic Travel Consultant with Cruise Brothers, leveraging strong communication skills and multilingual proficiency to craft personalized travel experiences. Proven ability to enhance client satisfaction through tailored solutions and effective relationship-building with vendors. Recognized for adaptability and a commitment to excellence in service delivery, ensuring memorable journeys for clients.
Overview
26
26
years of professional experience
Work History
Massage Therapist
Self
West Palm Beach, FL
05.2000 - Current
- Provided therapeutic massage treatments to clients, addressing individual needs and preferences.
- Developed customized treatment plans based on client assessments and feedback.
- Maintained cleanliness and organization of therapy space, ensuring a welcoming environment.
- Educated clients on self-care techniques and injury prevention strategies.
Travel Consultant
Cruise Brothers
West Palm Beach, FL
03.2026 - Current
- Researched and recommended travel packages tailored to client preferences and budgets.
- Assisted clients in booking cruises, ensuring all details met their expectations.
- Responded promptly to customer inquiries, providing information on destinations and itineraries.
- Developed strong relationships with vendors to enhance service options for clients.
Sales Representative
Toyota
West Palm Beach, FL
10.2015 - 01.2019
- Engaged customers through product knowledge and effective communication to enhance sales experiences.
- Assisted in developing tailored solutions to meet diverse customer needs, fostering loyalty and satisfaction.
- Demonstrated adaptability by learning new vehicle features and technology quickly for improved client interactions.
- Collaborated with team members to streamline sales processes, increasing overall efficiency and customer throughput.
Education
Massage Therapy - Massage Therapy
Academy of Palm Beach
Lake Worth, FL05.2000
Skills
- Strong communication skills
- Retail sales
- Multilingual proficiency
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Travel Consultant
Cruise Brothers
03.2026 - Current
Sales Representative
Toyota
10.2015 - 01.2019
Massage Therapist
Self
05.2000 - Current
Massage Therapy - Massage Therapy
Academy of Palm Beach