Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Rosa Collado-Rosado, MHA

Lawrenceville,GA

Summary

Dedicated healthcare professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.

Overview

9
9
years of professional experience
2
2
years of post-secondary education

Work History

Presale Analyst

Randstad
Atlanta, Georgia
05.2022 - Current
  • Prepare medical, dental and vision field quotes using major healthcare organization rating systems
  • Support Mountain Region New Business Sales Manager and field sales team by managing the RFP process, reporting results, submitting complete and accurate proposal data to the Underwriting team.
  • Strong problem solving and analytical skills
  • Conducted workplace compliance training to reduce liability risks and operate effectively.
  • Cultivated relationships with internal and external customers to facilitate the RFP workflow.



Sales Account Specialist

Avanos Medical, Inc.
Alpharetta, GA
12.2020 - 01.2022
  • Manage over 70 patient accounts daily via phone, email, chat and text.
  • Responsible for drop ship and direct order management programs that ultimately increased sales by 20% this year.
  • Establish rapport and relationships with potential clients, internal and external partners to cross-train and support sales staff.
  • Work closely with patients, insurance carriers and/ or third party payers, healthcare providers to successfully process orders.
  • Perform patient in-service via phone, patient surveys, order extensions, inquiries, inventory retrieval management.
  • Monitor all ongoing after-care needs and proactively problem-solve.
  • Oversaw new business development and customer servicing.

Patient Care Coordinator II

Memorial Sloan Kettering Cancer Center
New York , NY
04.2015 - 06.2020
  • Primary liaison between clinical staff and patients from first point of contact to completion of visit.
  • Minimized patient wait times by effectively directing patient flow during practice hours.
  • Provided administrative support for multiple physicians in outpatient clinic.
  • Efficiently transcribed and recorded patient data and medical records.
  • Verified and abstracted all medical data to assign appropriate codes for hospital records.
  • Managed clinic flow, overseeing hiring, training, and professional growth of incoming employees

Patient Financial Coordinator

MetroCare Health Services
New York , NY
03.2013 - 04.2015
  • Responsible for directing patient financial services to include billing, collections, customer service, cash posting, denial management and budget preparation.
  • Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
  • Resolved problems, improved operations and provided exceptional client support.

Education

MBA - Health Administration

University of Phoenix
Tempe, AZ
05.2018 - 2020.07

Skills

Working Knowledge of SAP, SalesForce, Helio

undefined

Timeline

Presale Analyst

Randstad
05.2022 - Current

Sales Account Specialist

Avanos Medical, Inc.
12.2020 - 01.2022

MBA - Health Administration

University of Phoenix
05.2018 - 2020.07

Patient Care Coordinator II

Memorial Sloan Kettering Cancer Center
04.2015 - 06.2020

Patient Financial Coordinator

MetroCare Health Services
03.2013 - 04.2015

Similar Profiles

CREATE PROFILE
Rosa Collado-Rosado, MHA