Rosa Feliciano
Jacksonville,Florida
Summary
Familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
Work History
Beauty Advisor
Ulta Beauty Inc.
07.2022 - Current
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Assisted management with scheduling appointments for salon services, ensuring optimal utilization of time slots while accommodating client availability.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
Esthetician
Lash Jax
01.2021 - 11.2021
- Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
- Streamlined appointment scheduling using software systems to accurately book appointments while managing waitlists when necessary.
- Consistently met or surpassed monthly sales goals by promoting exclusive promotions or limited-time offers effectively to clients.
Barista
Starbucks
02.2020 - 07.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Esthetician License - Aesthetics
Avada Institute
Jacksonville, FL12.2020
High School Diploma -
Douglas Anderson School Of The Arts
Jacksonville, FL06.2018
Skills
- Conflict resolution
- Team collaboration
- Sales proficiency
- Adaptability and flexibility
- Spa retail sales
- Customer service excellence
- Sanitation and sterilization
- Problem-solving
- Inventory management
- Cleanliness
- Customer service
Timeline
Beauty Advisor
Ulta Beauty Inc.
07.2022 - Current
Esthetician
Lash Jax
01.2021 - 11.2021
Barista
Starbucks
02.2020 - 07.2020
Esthetician License - Aesthetics
Avada Institute
High School Diploma -
Douglas Anderson School Of The Arts
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