Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rosa Flores

Tujunga,United States

Summary

Personable Office Administrator with 7 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.

Overview

14
14
years of professional experience

Work History

Office Administrator

Del Rio Pest Control
07.2017 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Optimized scheduling efficiency by coordinating appointments in geographically strategic routes, maximizing time utilization for multiple jobs daily.
  • Enhanced customer retention through consistent follow-ups, addressing any lingering issues or concerns promptly.
  • Continuously updated knowledge on evolving pest control methods, staying current with industry best practices for optimal results.
  • Educated clients on preventative measures, reducing the occurrence of future infestations.
  • Improved client satisfaction with thorough and timely pest control treatments.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Administrative Assistant

Clean Energy Solutions
06.2016 - 06.2017
  • Scheduled office meetings and client appointments for staff teams.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Executed record filing system to improve document organization and management.

Teacher's Assistant

Redeemer Baptist Elementary
05.2010 - 12.2015
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student learning objectives through personalized and small group assistance.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Reviewed lesson material with students individually or in small groups.
  • Graded assignments and reported individual progress to teacher.
  • Helped teachers recognize learning issues evidenced in one-to-one support instruction.

Education

High School Diploma -

Bassett Senior High School
La Puente, CA

Skills

  • Customer Service
  • Professional Communication
  • Office Administration
  • Calendar Management
  • Documentation And Reporting

Languages

Spanish
Full Professional

Timeline

Office Administrator

Del Rio Pest Control
07.2017 - Current

Administrative Assistant

Clean Energy Solutions
06.2016 - 06.2017

Teacher's Assistant

Redeemer Baptist Elementary
05.2010 - 12.2015

High School Diploma -

Bassett Senior High School

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Rosa Flores