Hi, I’m
Rosa Garcia
Stockton,CA
Summary
Dynamic Emergency Room Technician and Medical Assistant with extensive experience at Kaiser Permanente. Proficient in performing EKGs and basic wound care, while effectively training new hires. Recognized for exceptional patient communication and rapid response in emergencies, ensuring high-quality care and safety in fast-paced environments. Committed to enhancing patient outcomes through compassionate support.
Overview
21
years of professional experience
Work History
Kaiser Permanente
Emergency Room Technician
01.2005 - Current
Job overview
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Continuously monitored patients and reported changes to head nurses and physicians.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Liaised between nurses, physicians, patients and visitors.
- Facilitated transfer of patients throughout medical facility and between departments.
- Assisted in preparation and maintenance of patient charts, documenting all care given.
- Wound Care
- Applies Splints
- Assists physicians with procedures
- Maintained clean and sanitary environment in emergency department to meet hygiene measures.
- Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
- Inspected equipment for defects and completed basic repairs.
- Maintained accurate records of patient visits and treatments in patient medical files.
- Obtained patient or family member authorizations for tests and procedures.
- Answered patient inquiries and provided information about healthcare services.
- Disinfected tools, equipment and surfaces between patients.
- Completed necessary reports and documentation on time and to specifications.
- Performed basic laboratory tests and collected specimens for further testing.
- Monitored patient progress and reported changes to healthcare professionals.
- Prepared and delivered meals to patients, assisting with feeding when necessary.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Took and recorded patients' vital signs, documenting in medical charts.
- Cleaned and set up rooms in preparation for patient appointments.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
- Taught EDT skills day 2025
- Trains/ orients new hires to the emergency department
- Performs EKGS
- Assists Physicians and medical staff with procedures
Kaiser Permanente
Medical Assistant
01.2005 - Current
Job overview
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Implemented care and efficiency improvements to support and enhance office operations.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Measured patient pulse oximetry.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Oriented and trained new staff on proper procedures and policies.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed injections
- Performed wound care
- Performed medication administration
- Performed basic crutch fitting
Education
Maric College Stockton, CA
Certificate of Medical Assistant
Skills
- American Heart BLS CPR certified
- Emergency Department Technician
- Medical Assistant
- Performs basic wound Care
- Performs Splinting
- Performs EKGs
- Trains/ orients new hires to Emergency Department
- Teaches skills day to Emergency Department Technicians
- Manteca Education Ambassador for SEIU-UHW and Kaiser Permanente
- Emergency procedures
- Complex Problem-solving
- Medical procedures
- EKG set up and monitoring
- Orthopedic splints
- Reliable team player
- Wound care management
- Compassionate
- Calm and level-headed under duress
- Certified in basic life support (BLS)
- HIPAA compliance
- Prioritizing stat orders
- Adaptable
- Wound care and irrigation
- Vital sign monitoring
Accomplishments
- 2015-2016 Kaiser Central Valley and SEIU-UHW Contract Specialist
- Current Manteca Kaiser and SEIU-UHW Education Ambassador
Languages
Spanish
Professional Working
Timeline
Emergency Room Technician
Kaiser Permanente
01.2005 - Current
Medical Assistant
Kaiser Permanente
01.2005 - Current
Maric College
Certificate of Medical Assistant
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