Rosa Garibay
Pittsburg,CA
Summary
Experienced with project assistance and teamwork. Utilizes strong organizational skills to manage tasks efficiently. Knowledge of effective communication and time management to support team objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Phlebotomy Intern
Contra Costa Community Outreach Clinic & Lab
05.2024 - 06.2024
- Developed strong rapport with patients, addressing their concerns and alleviating anxiety prior to blood draws.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Managed high-volume workloads, successfully completing up to 40 blood draws per day during peak times.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Ensured proper patient identification before each procedure, minimizing risk of incorrect blood collection or results reporting.
Administrative Assistant / Data Entry
Human Bees
06.2022 - 08.2023
- Work with Outlook, Excel Sheets & Microsoft Word
- Worked with Critical Legal Documents
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Established administrative work procedures to track staff's daily tasks.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
lead
Luigi’s Italian Delicatessen
09.2018 - 01.2022
- Answered over 50+ phone calls daily, to assist customers, received and Fulfilled orders
- Maintained workstation by ensuring company protocols were met throughout the shift
- Efficiently making sandwiches, slicing meats and cheeses, and completing sales
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
- Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.
Sales Associate
Victra Verizon Retail Store
08.2017 - 09.2018
- Provided outstanding Bilingual Customer Service
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to achieve monthly sales targets.
Retail Sales Associate
Kohls
11.2016 - 05.2017
- Greeted customers and provided outstanding customer service.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
No Degree -
Contra Costa Medical Career College
Antioch, CA05-2024
High School Diploma -
Ygnacio Valley High School
Concord, CA01.2017
Skills
- BLS Certified
- OSHA/HIPPA compliant
- Dermal puncture
- Infection control measures
- Routine venipuncture
- Procedure with ETS, WIS, and syringe methods
- Evacuation collection tubes, order of draw, and additives
- Strong organizational and multitasking skills
- Needles, needle safety, and needle adapters
- Verbal and Written Communication
- Professionalism
- Excellent customer service skills
- Initiative
- Handling pressure and tolerating stress
- Attention to detail
- Fast learner
- Multitasking and organization
- Data entry
- Spreadsheet tracking
LANGUAGES
English, Spanish
Very fluent in both
Certification
- Basic Life Support Certification (BLS)
- California Driver's License
- Certified Phlebotomist Technician
Timeline
Phlebotomy Intern
Contra Costa Community Outreach Clinic & Lab
05.2024 - 06.2024
Administrative Assistant / Data Entry
Human Bees
06.2022 - 08.2023
lead
Luigi’s Italian Delicatessen
09.2018 - 01.2022
Sales Associate
Victra Verizon Retail Store
08.2017 - 09.2018
Retail Sales Associate
Kohls
11.2016 - 05.2017
No Degree -
Contra Costa Medical Career College
High School Diploma -
Ygnacio Valley High School
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