Rosa Garibay
Pittsburg,CA
Summary
Experienced with project assistance and teamwork. Utilizes strong organizational skills to manage tasks efficiently. Knowledge of effective communication and time management to support team objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Phlebotomy Intern
Contra Costa Community Outreach Clinic & Lab
05.2024 - 06.2024
- Developed strong rapport with patients, addressing their concerns and alleviating anxiety prior to blood draws.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Managed high-volume workloads, successfully completing up to 40 blood draws per day during peak times.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Ensured proper patient identification before each procedure, minimizing risk of incorrect blood collection or results reporting.
Administrative Assistant / Data Entry
Human Bees
06.2022 - 08.2023
- Work with Outlook, Excel Sheets & Microsoft Word
- Worked with Critical Legal Documents
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Established administrative work procedures to track staff's daily tasks.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
lead
Luigi’s Italian Delicatessen
09.2018 - 01.2022
- Answered over 50+ phone calls daily, to assist customers, received and Fulfilled orders
- Maintained workstation by ensuring company protocols were met throughout the shift
- Efficiently making sandwiches, slicing meats and cheeses, and completing sales
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
- Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.
Sales Associate
Victra Verizon Retail Store
08.2017 - 09.2018
- Provided outstanding Bilingual Customer Service
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to achieve monthly sales targets.
Retail Sales Associate
Kohls
11.2016 - 05.2017
- Greeted customers and provided outstanding customer service.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
No Degree -
Contra Costa Medical Career College
Antioch, CA05-2024
High School Diploma -
Ygnacio Valley High School
Concord, CA01.2017
Skills
- BLS Certified
- OSHA/HIPPA compliant
- Dermal puncture
- Infection control measures
- Routine venipuncture
- Procedure with ETS, WIS, and syringe methods
- Evacuation collection tubes, order of draw, and additives
- Strong organizational and multitasking skills
- Needles, needle safety, and needle adapters
- Verbal and Written Communication
- Professionalism
- Excellent customer service skills
- Initiative
- Handling pressure and tolerating stress
- Attention to detail
- Fast learner
- Multitasking and organization
- Data entry
- Spreadsheet tracking
LANGUAGES
English, Spanish
Very fluent in both
Certification
- Basic Life Support Certification (BLS)
- California Driver's License
- Certified Phlebotomist Technician
Timeline
Phlebotomy Intern
Contra Costa Community Outreach Clinic & Lab
05.2024 - 06.2024
Administrative Assistant / Data Entry
Human Bees
06.2022 - 08.2023
lead
Luigi’s Italian Delicatessen
09.2018 - 01.2022
Sales Associate
Victra Verizon Retail Store
08.2017 - 09.2018
Retail Sales Associate
Kohls
11.2016 - 05.2017
- Basic Life Support Certification (BLS)
- California Driver's License
- Certified Phlebotomist Technician
No Degree -
Contra Costa Medical Career College
High School Diploma -
Ygnacio Valley High School
Similar Profiles
Rachel MartinRachel Martin
Phlebotomy Practical Training at Contra Costa Community Outreach Clinic and LaboratoryPhlebotomy Practical Training at Contra Costa Community Outreach Clinic and Laboratory
Taylor RichinsTaylor Richins
Extern at Contra Costa College Medical School ClinicExtern at Contra Costa College Medical School Clinic
Tami TrewTami Trew
Admissions and Records Assistant Senior at Contra Costa Community CollegeAdmissions and Records Assistant Senior at Contra Costa Community College