Rosa Gonzalez

Assisted customers in choosing the right vehicle for their needs, resulting in an increase in monthly sales and achieving top sales representative.

• Conducted test drives and explained vehicle features to customers.
• Negotiated pricing and financing options with customers.
• Managed leads and followed up with potential customers to convert them into sales.
• Participated in sales training programs and meetings to improve selling techniques.

• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Maintained a clean and sterile work environment to prevent cross-contamination and infection.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Provided chairside assistance during examinations and procedures, improving dentist efficiency and patient satisfaction.

• Collaborated with physicians to obtain necessary clinical information for prior authorization submissions.
• Maintained thorough knowledge of insurance plan requirements, facilitating accurate and timely completion of authorization forms.
• Analyzed medical records and other documents to determine approval of requests for authorization.
• Assisted with new hire orientation and employee training.
• Worked with Medicaid and it's CMO's. As well as private insurance such as BCBS, UHC and Tricare.