Dariel Martinez
Plainfield,NJ
Summary
Dedicated Truck Driver with a proven safe driving record and extensive experience in diverse transportation roles. Expertise in truck and trailer operations, including efficient loading, unloading, and securing of various products. Recognized for exceptional customer service, documentation management, and a proactive approach to business needs. A committed volunteer with strong leadership skills and effective communication, known for enhancing community engagement through collaborative program development.
Overview
11
11
years of professional experience
Work History
Owner/Operator Truck Driver
IMC
Kearney, NJ
09.2020 - Current
- Retained valid proof of insurance and registration in vehicles
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional
- Logged driving hours and fuel usage data on time to keep reports current
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control
- Loaded, balanced and secured product to safely transport goods
Transportation Specialist
Amazon Inc
Avenel, NJ
08.2016 - 09.2020
- Worked with providers such as freight carriers to resolve delivery problems and make schedule adjustments
- Kept transportation operations in compliance with company, legal and safety requirements
- Managed preparation, loading and securing of [Type] deliveries
- Organized delivery schedules and provided customers with timely updates
- Reported maintenance and repair needs for transportation vehicles and equipment
- Monitored daily routes and delivery schedules, tracking dispatches in real-time
Customer Service Representative
YMCA Plainfield
Plainfield, NJ
03.2014 - 03.2017
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Demonstrated excellent communication skills in resolving product and consumer complaints
- Developed strong customer relationships to encourage repeat business
Education
Associate of Science - Criminal Justice
Berkeley College
Woodbridge, NJ05-2026
High School Diploma -
Plainfield High School
Plainfield, NJ06.2016
Skills
- Customer-oriented
- Cargo handling
- Clean MVR
- Planning ability
- Strong work ethic
- Trained in safety regulations
- Transportation safety
- Assisting customers
- Documentation skills
- Communication skills
- Written communication
- Training and mentoring
- Quality assurance
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Owner/Operator Truck Driver
IMC
09.2020 - Current
Transportation Specialist
Amazon Inc
08.2016 - 09.2020
Customer Service Representative
YMCA Plainfield
03.2014 - 03.2017
Associate of Science - Criminal Justice
Berkeley College
High School Diploma -
Plainfield High School
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