Summary
Work History
Education
Skills
Interests
Timeline
Generic

Rosa Hernandez

Geneva,IL

Summary

Dynamic individual with hands-on experience in Customer Service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Work History

Small Business Owner

Self-employeed
Geneva, IL
07.2025 - Current
  • Developed marketing strategies to increase brand visibility and attract new customers.
  • Managed daily operations, including inventory control and vendor relationships.
  • Created and maintained financial records to track expenses and revenue.
  • Implemented customer feedback processes to enhance service quality.
  • Established an online presence through social media platforms to engage with the community.

Cashier

Dunkin' Donuts
Saint Charles, IL
06.2025 - 07.2025
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries and provided information on store policies.
  • Maintained accurate cash drawer, ensuring proper change was given to customers.
  • Collaborated with team members to restock merchandise and maintain store organization.
  • Maintained cleanliness and organization of workstations and equipment.
  • Operated espresso machines and brewing equipment efficiently.
  • Monitored inventory levels, ensuring timely restocking of supplies.
  • Collaborated with team members to achieve daily service goals.
  • Handled cash transactions and processed payments accurately.

Cashier

Goodwill Industries Store & Donation Center
South Elgin, IL
04.2025 - 06.2025
  • Processed customer transactions efficiently using POS systems.
  • Assisted customers with purchases and inquiries, ensuring a positive shopping experience.
  • Maintained accurate cash drawer balance through diligent tracking of sales and returns.
  • Collaborated with team members to organize merchandise displays for maximum visibility.
  • Implemented effective communication with customers regarding store policies and promotions.
  • Supported donation processing by sorting and categorizing items for resale.

Education

High School Diploma -

Geneva High School
Geneva IL
06-2026

Skills

  • Small business operations
  • Planning and execution
  • Vendor relations
  • Bilingual
  • Friendly and outgoing
  • Team player
  • Problem-solving
  • Cash handling
  • Opening and closing duties
  • Exceptional customer service
  • Order taking

Interests

  • Music
  • Acting and Theater
  • Photography
  • Creative Writing
  • Gym Workouts

Timeline

Small Business Owner

Self-employeed
07.2025 - Current

Cashier

Dunkin' Donuts
06.2025 - 07.2025

Cashier

Goodwill Industries Store & Donation Center
04.2025 - 06.2025

High School Diploma -

Geneva High School

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Rosa Hernandez