Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rosa Lee

Commerce,MO

Summary

Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability, and taking pride in job well done.

Organized Cleaner successful at providing efficient and quality cleaning services. Offering dedicated work history and success in fostering long-term relationships.

Punctual cleaner with several years of hands-on experience facilitating cleaning and maintenance job duties in various environments. Meticulous and systematic professional with expertise in carrying out heavy cleaning tasks. Well-versed in sweeping, vacuuming and mopping.

Overview

15
15
years of professional experience
1986
1986
years of post-secondary education

Work History

Cleaning Crew Member

ABM Janitorial Services
Cape Girardeau, MO
01.2025 - Current

Sweeping and mopping cleaning restrooms vacuuming removing trash cleaning offices

  • Maintained cleanliness in assigned areas using appropriate cleaning supplies and equipment.
  • Performed routine cleaning tasks including sweeping, mopping, and dusting surfaces.
  • Reported maintenance issues or safety hazards to supervisors promptly for resolution.
  • Ensured compliance with company policies regarding hygiene and cleanliness standards.
  • Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
  • Swept and mopped floors in public areas.
  • Cleaned windows, door frames, and sills.
  • Vacuumed carpets, furniture, and upholstery.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.

Mst

Lowes Home Improvment
Cape Girardeau, Missouri
08.2023 - 06.2024
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.

School Bus Monitor

First student
Scott City, MO
12.2021 - 04.2023
  • Supervised student behavior during bus rides to ensure safety and compliance.
  • Assisted drivers with boarding and disembarking students at designated stops.
  • Conducted safety checks on buses before each route to maintain operational standards.
  • Monitored student interactions, addressing conflicts to promote a positive environment.
  • Maintained cleanliness of the bus interior for a safe and pleasant ride experience.
  • Accompanied driver and children on bus route to keep students safe and protected.
  • Provided assistance to disabled students when getting on and off the bus.
  • Maintained order and discipline among passengers during trips.
  • Inspected interior of the bus regularly for cleanliness and safety hazards.
  • Communicated with bus drivers, teachers and guardians regarding problems or incidents impacting student riders.

Event staff/sanitizer for covid

Show Me Center
Cape Girardeau, Missouri
05.2019 - 06.2021
  • Sanitized high-traffic areas to maintain cleanliness and safety standards.
  • Followed established protocols for disinfection and sanitation procedures.
  • Operated cleaning equipment efficiently to ensure thorough sanitation.
  • Cleaned and disinfected sinks, countertops, floors, toilets, mirrors, tables and chairs.
  • Ensured all areas were adequately sanitized, including restrooms, break rooms, and other common areas.
  • Sanitized surfaces and equipment with appropriate cleaning agents according to established standards.

Cleaning Crew Member

SBM
Cape Girardeau, MO
05.2018 - 09.2019
  • Maintained cleanliness in assigned areas using appropriate cleaning supplies and equipment.
  • Followed safety protocols to ensure a safe working environment for all staff.
  • Performed routine cleaning tasks including sweeping, mopping, and dusting surfaces.
  • Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
  • Cleaned windows, door frames, and sills.
  • Vacuumed carpets, furniture, and upholstery.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Stocked restrooms with paper products and soap dispensers.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Spot-cleaned glass surfaces and windows with cleaning solutions.
  • Serviced, cleaned and restocked restrooms.
  • Kept business entrances clean, tidy and professional in appearance.
  • Followed company uniform, performance and security policies with every job.
  • Completed routine maintenance checks, notifying management of needed repairs.

Security Guard

ABM Security
Cape Girardeau, Missouri
09.2013 - 10.2017
  • Monitored premises to ensure safety and security for all personnel.
  • Conducted regular patrols to identify and address potential security threats.
  • Assisted in controlling access points to enhance site security measures.
  • Responded promptly to alarms and emergencies, maintaining situational awareness.
  • Documented incidents and prepared reports for management review.
  • Provided excellent customer service while interacting with visitors and staff.
  • Conducted daily security patrols of assigned areas.
  • Responded to alarms, emergencies, and disturbances.
  • Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
  • Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
  • Completed incident reports regarding violations of policies or procedures.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

Cleaning Crew Member

Isel Capri cassino
Cape Girardeau, Missouri
07.2015 - 09.2015
  • Maintained cleanliness in assigned areas using appropriate cleaning supplies and equipment.
  • Performed routine cleaning tasks including sweeping, mopping, and dusting surfaces.
  • Reported maintenance issues or safety hazards to supervisors promptly for resolution.
  • Attended training sessions to enhance knowledge of cleaning techniques and safety measures.
  • Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
  • Swept and mopped floors in public areas.
  • Cleaned windows, door frames, and sills.
  • Vacuumed carpets, furniture, and upholstery.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Emptied trash cans and replaced liners.
  • Dusted furniture, fixtures, and other surfaces.

Mini lab

Manpower Temporary Services
Cape Girardeau, Missouri
03.2011 - 10.2013
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Repacker

Excel Logistics
Cape Girardeau, Missouri
04.2011 - 02.2013
  • Packed products efficiently for shipment to ensure timely delivery.
  • Operated packaging machinery to maintain consistent production flow.
  • Inspected items for quality assurance before repackaging.
  • Maintained cleanliness and organization of the work area at all times.
  • Followed safety protocols to minimize workplace hazards during repacking tasks.
  • Followed standard operating procedures while performing assigned tasks.
  • Kept work areas clean at all times by disposing waste materials appropriately.
  • Maintained a safe working environment by adhering to safety procedures and guidelines.

Education

Cape Central High School
Cape Girardeau, MO

Skills

  • Cleaning equipment operation
  • Sanitization procedures
  • Maintenance reporting
  • Hazard identification

References

References available upon request.

Timeline

Cleaning Crew Member

ABM Janitorial Services
01.2025 - Current

Mst

Lowes Home Improvment
08.2023 - 06.2024

School Bus Monitor

First student
12.2021 - 04.2023

Event staff/sanitizer for covid

Show Me Center
05.2019 - 06.2021

Cleaning Crew Member

SBM
05.2018 - 09.2019

Cleaning Crew Member

Isel Capri cassino
07.2015 - 09.2015

Security Guard

ABM Security
09.2013 - 10.2017

Repacker

Excel Logistics
04.2011 - 02.2013

Mini lab

Manpower Temporary Services
03.2011 - 10.2013

Cape Central High School
Rosa Lee