Rosa Limon
Modesto,CA
Summary
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
11
11
years of professional experience
Work History
Program Manager Assistant
Lenthor Engineering
Milpitas, California
03.2014 - Current
- Utilized project management tools and methodologies to track program progress, identify variances, and implement corrective actions as necessary.
- Identified areas of improvement in existing processes, procedures and systems related to the program delivery cycle.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Analyzed and interpreted complex data sets and reports.
- Conducted regular meetings with team members to review progress and address any issues or concerns.
Receptionist
Lenthor
Milpitas, CA
03.2014 - Current
- Investigated and analyzed client complaints to identify and resolve issues.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Processed payments and updated accounts to reflect balance changes.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Managed inventory of office supplies and placed orders to ensure adequate stock levels.
- Scheduled space or equipment for special programs, meetings and conferences.
- Verified visitors' identification cards before allowing access to the building.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Shipping and Receiving Clerk
Lenthor Engineering
Milpitas, Ca
03.2014 - Current
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
- Compared and verified identifying information of outgoing shipments.
- Managed inventory levels through accurate record keeping.
- Used vendor knowledge to determine shipping procedures, routes and rates.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Obtained required documentation to process shipments and support movement.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Organized materials into appropriate storage areas based on product type or size.
- Operated computers to access information related to shipping activities.
- Maintained accurate records of all goods received and distributed in the warehouse.
- Contacted transport companies and suppliers to expedite, trace, or return shipments.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
Education
High School Diploma -
Yerba Buena High School
San Jose, CA05-2013
Skills
- Program performance analysis
- Procurement
- Professional writing
- Employee scheduling
- Work Planning and Prioritization
- Problem-solving
- Data analysis
- Customer service
- Onsite customer support
Timeline
Program Manager Assistant
Lenthor Engineering
03.2014 - Current
Receptionist
Lenthor
03.2014 - Current
Shipping and Receiving Clerk
Lenthor Engineering
03.2014 - Current
High School Diploma -
Yerba Buena High School