Rosa Linda Muñoz
Farmers Branch
Summary
Accomplished director with a decade of experience in managing diverse teams and driving program success through strategic planning and data-driven decision-making. Adept at enhancing financial performance and streamlining operations while fostering strong community relationships. Bilingual in Spanish, leveraging language skills to improve client engagement and service delivery.
Overview
15
15
years of professional experience
Work History
Center Director
InBloom Autism Services
Farmers Branch
06.2023 - Current
- Responsible for workforce management of up to 40 staff that includes recruiting, staff onboarding, performance management, employee relations and culture stewardship.
- Develop and maintain center staffing schedule within scheduling system to achieve targets.
- Lead intake process and onboard new clients and families by ensuring insurance approvals are completed and authorizations are updated.
- Establish and maintain existing relationships with referral partners.
- Accountable for financial and operational performance of the center.
Director of Workforce Development
Wilkinson Center
Dallas
07.2020 - 05.2023
- Established and maintained program objectives, outcome measures and reporting.
- Built and managed a team of 7 to 16 staff members carrying out various roles in areas of education, business development, workforce and financial capability.
- Utilized data to identify areas of program improvement.
- Engaged partners and community agencies to recruit potential partners, volunteers and students.
Director, Finance and Career
WiNGS
Dallas
09.2016 - 06.2020
- Directly oversaw the development and implementation of the Finance and Career program.
- Established and maintained collaborative relationships with contractors, funders and other parties.
- Developed new programs within the Finance and Career program, including researching, compiling and analyzing data.
Program Manager
WiNGS
Dallas
08.2013 - 09.2016
- Directly oversaw the development and implementation of Financial Empowerment and Women’s Health program within assigned team.
- Monitored and tracked program outcomes.
- Developed collaborations and positive working relationships with community organizations.
Women’s Health Patient Navigator
WiNGS
Dallas
10.2012 - 08.2013
- Planned, coordinated, scheduled, implemented and executed mammogram screening events.
- Provided patient information about available services, resources, and/or support groups.
- Served as a liaison between the patient and medical staff.
Women’s Health Program Coordinator
WiNGS
Dallas
03.2011 - 10.2012
- Coordinated identification, registration, and referral processes for participants to enhance program access.
- Managed program database to ensure accurate tracking of demographics, services, and referrals, supporting informed decision-making.
Education
Bachelor of Science - Finance
University of Texas at Dallas
Richardson, TX05-2010
Skills
- Program development
- Client onboarding
- Workforce management
- Budget management
- Strategic planning
- Data analysis
- Staff training
- Community engagement
Timeline
Center Director
InBloom Autism Services
06.2023 - Current
Director of Workforce Development
Wilkinson Center
07.2020 - 05.2023
Director, Finance and Career
WiNGS
09.2016 - 06.2020
Program Manager
WiNGS
08.2013 - 09.2016
Women’s Health Patient Navigator
WiNGS
10.2012 - 08.2013
Women’s Health Program Coordinator
WiNGS
03.2011 - 10.2012
Bachelor of Science - Finance
University of Texas at Dallas