Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rosa Medellin

Maxwell,TX

Summary

Motivated individual with business acumen and willingness to take on challenging roles and quick learning. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Devoted to giving every customer a positive and memorable experience.

Overview

15
15
years of professional experience

Work History

Team Leader

Chick-fil-A
Kemah, Texas
11.2012 - 01.2020
  • Developed strategies for problem solving and conflict resolution among team members.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Participated in regular meetings with senior leadership to provide updates on team progress.

Server

Chopping Block
Houston, TX
06.2009 - 09.2012
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.

Crew Team Member

Uniform Superstore
Houston, TX
06.2007 - 04.2009
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Secretary

Rios Construction
Houston, TX
06.2005 - 03.2007
  • Identified needs of customers promptly and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Managed inventory and supplies to ensure materials were available when needed.

Education

High School Diploma -

Bellaire High School
Bellaire, TX
05-2005

Skills

  • Safety processes and procedures
  • Organizational Skills
  • Active Listening
  • Teamwork and Collaboration
  • Attention to Detail
  • Friendly, Positive Attitude
  • Relationship Building
  • Organization and Time Management

Languages

English
Professional
Spanish
Professional

Timeline

Team Leader

Chick-fil-A
11.2012 - 01.2020

Server

Chopping Block
06.2009 - 09.2012

Crew Team Member

Uniform Superstore
06.2007 - 04.2009

Secretary

Rios Construction
06.2005 - 03.2007

High School Diploma -

Bellaire High School

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Rosa Medellin