Rosa Mejorado
Sparks
Summary
Dynamic professional with a proven track record in office management and customer service excellence, notably at Craftsman Homes. Expert in administrative support and adept at enhancing customer relations, evidenced by implementing successful corrective actions. Skilled in report generation and scheduling, showcasing strong organization and a commitment to accuracy.
Overview
9
9
years of professional experience
Work History
Front Clerk
Safeway
04.2024 - 07.2024
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
Accounting Manager
Business Tax & Bookkeeping
05.2022 - 10.2022
- Managed banking reconciliations and monthly balance sheet statements.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Completed bi-weekly payroll for company employees.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
Office Manager
Craftsman Homes
12.2015 - 12.2021
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed senior-level personnel working in marketing and sales capacities.
Education
High School Diploma -
Tahoe Truckee High School
Truckee, CA06.2000
Skills
- Strong Organization
- Customer service expertise
- Appointment Scheduling
- Report Generation
- Scheduling
- Office Management
- Administrative Support
- Clerical Support
Timeline
Front Clerk
Safeway
04.2024 - 07.2024
Accounting Manager
Business Tax & Bookkeeping
05.2022 - 10.2022
Office Manager
Craftsman Homes
12.2015 - 12.2021
High School Diploma -
Tahoe Truckee High School
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