Rosa Mulhall

• Managed and motivated employees to be productive and engaged in work.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Carefully interviewed, selected, trained, and supervised staff.
• Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
• Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
• Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
• Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.

My mom works at a montessori and i volunteer to help out some days with the kids.

• Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
• Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
• Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
• Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.

• Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
• Enhanced children''s social skills by organizing group activities and encouraging teamwork.
• Promoted healthy habits by preparing nutritious meals and snacks for children daily.
• Assisted in developing self-confidence with age-appropriate responsibilities and chores.
• Maintained a clean and organized environment to ensure the well-being of children under care.
• Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.

• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maximized table turnover rate by efficiently managing reservations and seating arrangements.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

• Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
• Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.